RoadRunner Troubles

[NoMorePain]

Here's the story:

Whenever there is a thunderstorm or any type of lightning my RR connection goes down for a small period of time. Sometimes it only lasts for an hour, but once in a while it goes down for a day. When I call tech support they tell me that it is a problem with my network (3 comps behind linksys router), which they allow, but don't support. Can anyone shed some light on this, or know of a way to stop it. Thanks

[surrealchereal]

Disconnect 2 computers and demand they come out to service your computer line. Really sounds like there is a water/connection problem. I used to have a problem with my phone line it was old (on the pole) everytime it rained, the phone would ring throughout the day until it dried,,,
Good luck.

[NoMorePain]

Next rain I'll go out to the splitter and see if there's any water build-up. I'll disconnect the other comps and get em out here if that doesn't work. Thank you for the reply.

[Kestros]

I had a similar problem. RR finally figured out that they should have had a "clean" connection from the pole to the modem. No splitters. (I had several) Now my connection is very stable.