Results 1 to 5 of 5

Thread: Zoom on Linux issue

  1. #1
    Member
    Join Date
    Nov 2002
    Location
    Albany, IL
    Posts
    172

    Zoom on Linux issue

    I am needing support and finding it through Zoom meetings. There is a small issue I have encountered. I am wondering if anyone has experience to share on this topic.

    Meeting participants in this environment are enabled to raise hands electronically to share in the meeting. When running Zoom on Linux (Mint) OS, the members raised hands appear sorted alphabetically. When attending (or hosting) the meeting using Zoom on Windows or Mac OS, the hands raised appear in the chronological order in which members activated the electronic feature. Chronological is preferred when hosting meetings, so that members can be called on in the order in which they have electronically raised their hands.

    If this is not clear, I will attempt a better effort at articulation.

    I am asking if anyone here can provide assistance.

  2. #2
    Administrator Steve R Jones's Avatar
    Join Date
    May 1999
    Location
    Dallas, Tx
    Posts
    5,226
    What does it look like? If there are 10 people in the meeting and three raise their hand.

    In Chronological order are they numbered? Or does only the first person show up and when complete the second person shows up?
    "Vegetarians live up to nine years longer than the rest of us...Nine horrible, worthless, baconless years."

  3. #3
    Member
    Join Date
    Nov 2002
    Location
    Albany, IL
    Posts
    172
    If 10 people are in the meeting using Zoom on Windows or Mac OS, then 3 raise their hand, the first one will be on top row, the second one will be below that, and the third one below the other two.

    If the same situation occurs using Zoom on Linux OS, then Alice with be one top, Betty will be under Alice, and Cathy will be on the third line under the other two.

    Is that clear?

  4. #4
    Administrator Steve R Jones's Avatar
    Join Date
    May 1999
    Location
    Dallas, Tx
    Posts
    5,226
    Yes that is clear.....

    Odds are you'll need to contact Zoom. It sounds like the Linux version is buggy and only using the original Alpha sort order.
    "Vegetarians live up to nine years longer than the rest of us...Nine horrible, worthless, baconless years."

  5. #5
    Member
    Join Date
    Nov 2002
    Location
    Albany, IL
    Posts
    172
    Thanks for the tip. I went to Zoom for help as you suggested. Online Resources that are available to me were mostly training type stuff. Chatbot gave me robotic-like canned responses for general inquiries, and not helpful for a specific item as outlined above.

    In order to create a ticket for this specific bug, I would need to be a paying customer (Zoom Pro). Since I am a free loader in that regard, there was no other avenue of support for me to latch onto.

    For the time being, I will use Windows or Mac OS when hosting.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •