Setting up new Dell Inspiron 15 laptop. Choosing the language and time zone on one screen and choosing Next. Choose Express Settings on next screen. First setup thinks for a moment and then goes to a black screen with cursor only. Unable, thus far, to enter Safe Mode. Ctrl+alt+del has no effect. F2 and F12 don't offer any options either to restore, etc. I've been powering down w/ pwr button. Starting back up goes directly to language/time zone settings screen again. Same thing happens. Any ideas are appreciated.