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Thread: printer stays "offline" after new DSL wireless installed

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  1. #1
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    Question printer stays "offline" after new DSL wireless installed

    I'm running Windows 8.1 with an Epson Workforce 845 setup on a network with a DSL wireless router.

    Everything worked fine until I installed a new DSL wireless router (which is the same brand as I previously had which worked fine on this computer). I configured the printer manually without using a USB cable. The printer says that it's connected to the network and the WiFi light on the printer is green. However now I can't print anything. The printer says its offline and nothing I do will get it online.

    I've searched the Internet and Epson's site but can't find any answers. Any ideas?

  2. #2
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    I have two computers on this network. One works fine with the printer so I know that the printer is set up correctly to connect with the network.

  3. #3
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    Did you uninstall, reboot , the reinstall on the one that does not connect?

  4. #4
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    Quote Originally Posted by Train View Post
    Did you uninstall, reboot , the reinstall on the one that does not connect?
    I'm so sorry, I should have thought to uninstall and reinstall. I did that and all is well. Thanks for taking the time to reply.

  5. #5
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    A very common fix for printers which we tend to forget.
    Glad it worked for you.

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