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Thread: 1TB shows only 32mb

  1. #1
    Senior Member trouble's Avatar
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    1TB shows only 32mb

    Installed a 1tb WD caviar black the other day.
    Upon reboot bios and w7 reported the drive to be only 32mb.

    Scoured the net and tried a heap of different recovery progs all with no luck.

    Ended up booting using ubuntu which correctly recognised the drive.

    Bios along with windows then showed drive as 1tb so life is good again.Problem now is that upon second and subsequent boots windows and bios again are incorrectly reporting drive size as 32mb.How can this be rectified?

    Any help greatly appreciated else this PC might end up thrown out of a 2 story window

    W7 64bit
    Giga GA M55 plus SG3 rev 1

  2. #2
    Stark Raving MOD Midknyte's Avatar
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    Did you check if the compatibility jumper is on or not?

    http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1

  3. #3
    Senior Member trouble's Avatar
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    Quote Originally Posted by Midknyte View Post
    Did you check if the compatibility jumper is on or not?

    http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
    I was under the impression that sata drives needed no jumpers,but then again I'm pc illiterate.

    If jumpering is necessary which setting do I use?

    Bios is current F15 if that helps.

    edit sorry I see OPT1

  4. #4
    Senior Member trouble's Avatar
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    Jumpered pins 5+6 reset the drive using ubuntu once again,booted back into windows then formatted as NTFS.On reboot win saw the drive as 1tb.Shutdown then restarted and windows is showing it as 32mb once again and the file system as RAW.

    CMOS battery on way out a possibilty?
    Last edited by trouble; 04-28-2010 at 12:38 AM.

  5. #5
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    That is a possibility.

    Bios updates do not reflect addressing anything like that.
    http://www.gigabyte.us/Support/Mothe...ProductID=2283

    Try clearing the BIOS, sometimes that helps in cases like this.
    Last edited by Train; 04-28-2010 at 08:18 AM.

  6. #6
    Senior Member trouble's Avatar
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    Quote Originally Posted by Train View Post
    That is a possibility.

    Bios updates do not reflect addressing anything like that.
    http://www.gigabyte.us/Support/Mothe...ProductID=2283

    Try clearing the BIOS, sometimes that helps in cases like this.
    No joy,cleared cmos redid above steps.This is so frustrating!

  7. #7
    Administrator Steve R Jones's Avatar
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    Is the drive formatted FAT32 by any chance?

  8. #8
    Senior Member trouble's Avatar
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    I have formatted the drive 3 times now as NTFS in windows after rebooting from ubuntu which then shows the drive correctly.After shutting the PC down and restarting the drive shows 32mb as RAW.When I format it as NTFS it still shows as 32mb.

    Sandra reports the drive as fat16,the os drive ssd as ntfs as well as a 600gig external drive as ntfs so not sure whats going on there.

    I'm starting to think it could be a driver issue as in ubuntu the drive is as it should be?
    Last edited by trouble; 04-28-2010 at 02:05 PM. Reason: more info

  9. #9
    Stark Raving MOD Midknyte's Avatar
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    If the BIOS says it is only 32G, then there is something other than the OS messing with it. Can you exchange the drive? Sounds like there is a problem with the controller board.

  10. #10
    Senior Member trouble's Avatar
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    Yes I can exchange it but there is a cost involved should the drive be working ok which I suspect it is as in ubuntu its all good.

    Checking the bios after restarting from ubuntu the bios shows the drive correctly as does windows.I could be way off but this suggests to me that the bios,drivers,controller and OS
    are all working correctly,at least at that point in time,which I can replicate each and everytime just by rebooting out of ubuntu.

    It only reverts to showing 32mb and unformatted, after a full restart.Knowing all this would the problem lay in the bios given that it wont hold the correct info of the drive?

    I've also swapped the drive onto different sata channels just in case a sata connection on the board was faulty.

    Could the cmos battery be a suspect even though nothing else out of the ordinary is happening? Perhaps a dodgey sata cable?

    Appreciate everyones help,thanks!

  11. #11
    Stark Raving MOD Midknyte's Avatar
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    It only reverts to showing 32mb and unformatted
    Is it MB or GB?

    I don't see how the OS would make the bios see the drive as only 32MB or GB.

    You can try a different SATA and power cable to see if that helps.

    Did you try the drive in another system? That would eliminate the MB as a suspect.

  12. #12
    Senior Member trouble's Avatar
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    showing mb

    I don't see how the OS would do this either.What is confusing is that a Linux disk which presumably boots from the very same bios forces the bios to correctly id the drive though.

    Will have to go purchase new cables.

    Unfortunately no other system to try the drive on.

  13. #13
    Ultimate Member Ol'Tunzafun's Avatar
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    Try a low level format with WD Data Lifeguard Diagnostics. That will give the drive a fresh start.
    http://support.wdc.com/product/downl...id=613&lang=en

  14. #14
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    Run the low level format twice. You bury the problem well that way.

    Install Windows. Then when ready, install Linux.

    Be sure to get the partitions right.

  15. #15
    Senior Member trouble's Avatar
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    Quote Originally Posted by Ol'Tunzafun View Post
    Try a low level format with WD Data Lifeguard Diagnostics. That will give the drive a fresh start.
    http://support.wdc.com/product/downl...id=613&lang=en
    Did that earlier no change afterwards.

    Quote Originally Posted by Train View Post
    Run the low level format twice. You bury the problem well that way.

    Install Windows. Then when ready, install Linux.

    Be sure to get the partitions right.
    This drive is only a storage drive.Have the OS W7 on an ssd.

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