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Thread: bankerfox.a virus/trojan

  1. #1
    Member cment's Avatar
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    bankerfox.a virus/trojan

    My son has this virus on his computer and I can't seem to get it off. What is the best way to get rid of it. Its his college computer. Vista 32 bit on a Dell.
    thanks

  2. #2
    Administrator Steve R Jones's Avatar
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    Virus Scanning software comes to mind

    What have you tried so far?
    When you Googled the virus name did you find any manual removal intructions?

  3. #3
    Ultimate Member Rocketmech's Avatar
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    Try using Safe Mode to scan and clean. Use the Full System Scan option. Also, add Malwarebytes and Superantispyware , and do the same. Be sure all 3 are updated before scanning.

  4. #4
    Member cment's Avatar
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    Tried several, but won't let me on line to get the updates. nasty booger

  5. #5
    Member cment's Avatar
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    got wincleaner to work, at least that is a start

  6. #6
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    Quote Originally Posted by cment View Post
    Tried several, but won't let me on line to get the updates. nasty booger

    Did you try Safe Mode with Networking?

  7. #7
    Ultimate Member Rocketmech's Avatar
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    Safe Mode helps keeps the trojan from running at startup. If its not helping, when in Safe Mode have him right click the task bar and select Task Manager > Process Tab > look for "sysguard" or "Spyware Protect" or something similiar, then highlight+ End Task each suspected entry. Now he should be able to scan and clean . If you use Safe Mode with Networking you should be able to update. Do not open a browser until your scans are clean in Safe Mode. Use CCleaner or WinCleaner afterwards.

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