Hi guys,

Hope you can help.
A friend purchased a 2nd user laptop (a Toshiba I think) with XPHome SP2 installed. I believe it had been reinstalled to wipe the previous users settings and files etc.
It has worked without a problem and installed all updates, that is until he installed SP3. Since then, it keeps saying it needs to be activated, counting down the 30 days grace before it expires.
He has tried to activate it over the internet without success. The laptop has a genuine Toshiba XP Product Key sticker on the underside, and that is the key installed in Windows as he has checked it with Belarc.

Anyone have any ideas as to why? The only reason I can think of is that the install wasn't done with Toshiba CD's., but that still doesn't explain why it won't activate ...... and it worked fine before he installed SP3!

Any help / pointers would be appreciated.

Thanks,
Kagey35