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Thread: Help! PC freezes at "windows is starting up" screen, what's wrong?

  1. #1
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    Question Help! PC freezes at "windows is starting up" screen, what's wrong?

    Operating system: Windows XP Media Center
    AMD Athlon 64 X2 Dual Processor

    I spent all night working on my computer (yeah, I didn't sleep). In the morning, while I was editing some graphics in Photoshop CS3, my PC froze but I wasn't able to close the program nor restart so I just shut down the computer by pressing the power button. When it restarted I was unable to get past the "windows is starting up" screen. It freezes right there. Even the mouse pointer freezes.

    Does anybody have any idea of what may be wrong? I have a lot of work to complete and I'm hoping it's not a software issue because I don't want to lose my data. Please help me guys.

  2. #2
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    Any software that can help me solve this problem??

  3. #3
    Lifetime Friend of Staff
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    When was the last time the dust and junk was cleaned out of the case?

    A overheating video card will flat lock things up and you were using heavy like.
    May need to remove the card and make sure it is clean.

  4. #4
    Stark Raving MOD Midknyte's Avatar
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    Since you have the case open to check for dust, check for bad caps. You might also want to reseat your ram. It's not a definite, but at least you start eliminating the suspects.

    You may also want to run a memtest and hd diag.

  5. #5
    Ultimate Member Ol'Tunzafun's Avatar
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    What was it that you were working on through the night?

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