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Thread: Norton systemworks 2005 premier... disappering icons

  1. 09-08-2005, 12:44 PM #1
    TweakerXP
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    Norton systemworks 2005 premier... disappering icons

    I just installed Norton Systemworks 2005 Permier on a clients Dell 2400 and ALL the icons disapperaed from the desktop and the wallpaper disappeared too!

    I have never had anything like this happen before, scared the poop out of me!!

    I tried to reach Sysmantec but at $30.00 a call...I don't think so.

    Has anyone ever had this happen to them or know of any bugs?

    I was able to go into WINDOWS EXPLORER and the programs were there and just showed the client how to make shortcuts to the desktop. Programs all work fine.

    Thanks
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  2. 09-08-2005, 01:28 PM #2
    BipolarBill
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    If it's XP, have him use System Restore.
    MS MCP, MCSE
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  3. 09-08-2005, 01:37 PM #3
    TweakerXP
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    BPB,

    yes its XP home edition. I'll give him the info, If he has system restore turned on. I tried using "last good know config" and that didn't help.

    Thanks
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  4. 09-08-2005, 02:31 PM #4
    BipolarBill
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    Last Known Good is only for instances when Windows can't start at all.
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  5. 09-08-2005, 10:35 PM #5
    TweakerXP
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    BPB,

    A friend of mine said that he had the same thing happend to him a long time ago. It scared him too. He said just wait about 15 to 20 minutes and all icons will come back.

    Weird.....

    Thanks
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