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Thread: Adobe

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  1. #1
    Member
    Join Date
    Dec 2003
    Location
    Arizona
    Posts
    84

    Adobe

    Just purchased Adobe Photoshop Elements 3 ($100) and an error is shutting down the program; (see attachment). I tried getting answers from adobe but they have no e-mail support, nor even a support forum. All help is via a long distance phone line. I am deaf and must use a relay service which is for transmitting technical information; to say nothing about time consumed in trying to transmit information with a relay operator. My call to Adobe to explain the situation consumed over 45 minutes. Their only solution (company procedures) was to purchase a service contract for $169 at which time they would allow e-mail contact.

    Can someone help solving this problem; both the attachment error and the "procedures" of Adobe. In the meantime, be advised of this company policy BEFORE purchasing Adobe products.
    Attached Images Attached Images

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