What is the best technological advise you have ever received or have given?

[Paco103]

"If the plug doesn't fit, it doesn't go there!!"

You would think anyone should know that - but I've seen people do some strange things to plugs to make them work!!!

[kevrob1]

Recieved:
Buy with future upgrades in mind.

Given:
Buy with future upgrades in mind.

[stix_kua]

There are several but I'm now trying to remember them.

One I do remeber is this:

The scenario:

Hysterical customer calls about dead monitor syndrome. They explain that they pushed the power button but the monitor did not turn on. Worst yet, they think you had something to do with it.

The advice:

Ma'am, please unplug your monitor and replug your monitor.

The reason as to why tech support guy should say this:

To keep from being rude...You see, people will never admit that they were stupid in not checking. But when the user goes to unlug the monitor and replug it, they will often times notice that it wasn't plugged in at all and fail to tell the tech support guy what stupid mistake they have made. This type of response always make you (the tech support guy) seem less of a jerk.

However, if the user claims that it doesn't work then you must have them do the same with the VGA cable, and then the PCs power cable. But if all else fails, then you must resort to BpB advice...the one about the packing up of the box and stupidity

or

you could make an appointment to hustle over ther the next day or later that same day.

[cdroman]

" reboot and then see if it works"

[bugmania]

Problem:
My monitor doesn't work.

Reply:
Turn it on.


Problem:
The printer doesn't work.

Reply:
Put paper in it.


But the best advice I have give is:

Get rid of that Mac and buy a real computer.

[sm8000]

"If you don't know what it is, don't touch it!"

[cwin]

"keep guns out of the workplace"

There is a poster in my school that says dont abuse bomputers and it has various pics of people shooting, kicking, throwing and headbutting monitors and Base units

[crossedup]

my dad just the other night with new built pc i had just sent him home with

" im installing AOL and it just froze and it hasnt done anything in about half an hour, says XXXXXXX error."

me in return

" turn it off then back on"

amazing what something so simple can solve. most people believe it wont turn back on i guess

second response from me " AOL? theres your problem "

cdroman " reboot and then see if it works"

something to that effect

[Eric Legge]

"Have a CD-RW drive installed, buy a box of Verbatim CD-R disks, and a copy of Norton Ghost 2002 or 2003, and burn a master image of the system to the disks."

Then the suckers can recover from almost anything they can throw at their computers.

Eric,
http://www.legge40.freeserve.co.uk/BuyerBeware.htm

[Ammok]

me
here's a brochure for guidance, see what machine you like and can afford and give me a call then we'll go and buy something similar but cheaper.

response

I thought i would just go ahead and buy the machine I liked, but it's not working too well

me(pretty pleased he'd had a go at fixing it up himself)

have you made sure everything is plugged in right?

response

well, it's still in the box actually, you see there was no monitor in the box?

me (sheesh)

was there supposed to be one

no, the guy said he sold them seoerately

so go buy one

i can't yet i spent all my dough


well you can lead a horse to water.

[csamuels]

received:

when trying to unlock PDC, "Check your Caps Lock" ... doh!

given:

you know that word that starts with an R.

[Spardan]

Rubber??????

---hmm, actually....I see your point! (or is it just how y'r standing...)

[omendata]

Never let a female near a pc!!!

Mchauvinist p. mode begin.........

[darkclaw]

Back in the Windows 3.1 days my ex loved to install stuff on the computer and randomly delete folders to make space, after having to reinstall dos for her a 3rd time as Windows would not boot, I guess the best advice I ever gave was "Stop deleting the ****ing Dos folder."