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Thread: Modem install disaster...

  1. 05-11-2002, 10:15 PM #1
    airxdata
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    Modem install disaster...

    Alrighty, here's the deal. I came home from college and took out my token ring card to replace it with a dial-up modem. I had recently gotten a cheap Diamond MM SupraMax 56k V.92 modem. The system booted and prompted me for the drivers and I supplied the CD. The problem is that it froze up when trying to install the driver software. And now, every time I try to install this modem or my past one (another cheap one. Made by AOpen. 56k v90.) it will do the same thing. Any ideas on what might be going on here? Thanks a bunch guys.

    PS - Ya might want some system details to go along with it, eh? Athlon 1.1, 256 MB Corsair PC133, Asus A7V133 (no sound), SB Audigy card, nVidia Geforce2MX, IBM HD... Running WinMe. Yeah, I know its time to re-vamp the system and its happening this summer.
    Last edited by airxdata; 05-11-2002 at 10:18 PM.
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  2. 05-11-2002, 10:59 PM #2
    mcjamesk
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    try uninstalling all modems ,then restart
    thanks,
    j mcneal
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  3. 05-11-2002, 11:08 PM #3
    airxdata
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    I've done that a hundred times. I even tried rebotting in safe mode and finishing the install of the driver, but that also did no good.
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  4. 05-11-2002, 11:58 PM #4
    Atomic Rooster
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    Maybe you have a bad installation CD. Go HERE and download the current drivers from Diamond/SONICblue for your modem.
    KT7A-RAID
    64 bios
    1ghz AMD Thunderbird
    TaiSol CGK760092 hsf
    Micron 256mb pc-133 cas 3
    Maxtor 40gb ATA-133 7200rpm
    Visiontek GeForce4 Ti 4200 agp
    Plextor 40x12x40 cdrw
    SupraMAX 56i modem
    Turtle Beach Santa Cruz
    Win XP Pro
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  5. 05-12-2002, 12:18 AM #5
    airxdata
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    I have all updated drivers for both modems.
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  6. 05-13-2002, 04:24 PM #6
    rmanet
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    Have you tried removing all of the old modem drivers from the old and new modems in the inf folder and any of its subfolders (and sometimes in the windows or windows/system folder)? Use quickview, etc. to identify the right ones and be careful. Rename them or move them to a temp directory.

    Try that, then maybe use regcleaner, then try to restart and hope it prompts for a clean install on the new one when the machine boots?

    Hope this helps.
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  7. 05-13-2002, 06:04 PM #7
    SPEEDO
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    Try This

    Remove the modem from device manager.
    And while your there remove com1 and com2 also.
    Shutdown.
    Remove the modem.
    Boot up.
    Go into the bios and disabling com1 and com2.
    Save and reboot.
    Check device manager to make sure removed items are not there.
    Shutdown
    Install the modem.
    You know the rest

    SPEEDO
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