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I am now refreshing the laptop following the directions you sent me. Thank you for your help. I sure hope it works!

I wonder if it would let me install win 7

I can't get to any place were I can type msconfig.exe. I can't get to control panel. I get as far as the desktop and none of the icons will launch.

I can't get any further than the desktop. If I click on anything, the wait circle just goes around until I get the message that the pc is not responding. The first screen is a black screen with...

I got a Gateway NE56R41u about 4 months ago. It has win 8.1. Up until 2 days ago, it was working perfectly. I got the message that I need an update on java. I clicked to update it. It installed two...

My fathers Dell computer goes to a message that to save power it is going to sleep as soon as he boots it. Any suggestions on what might be going on?

Thanks. I was very doubtful but just thought I would ask.

Can an old laptop have the mb & cpu replaced to bring it up to a better performance based on today's standards economically?

Thanks everyone for your help. I found the problem. My sent folder was over 2 gigs. That is what made it quite working. The answer was to copy my sent folder and save it to a different folder. Then I...

This is what I get.
http://www.goodtimeshelties.com/desi/errorrmessage2.jpg It doesn't give me any details. This says Windows Live Mail on it but it is exactly the same as what I get with Outlook...