"I have an Award Bios problem, how can I contact them?" (Phone numbers)
"How can I upgrade my
bios?" "I have Award Bios version 4.50G and I can't install Windows '95!"
For information on Award Software products: sales@award.com
For technical support: support@unicomp.com
or try Award's BBS at: (978)686-6468
Many people have written me asking how they can upgrade their bios. Contrary to popular belief, you can't download the latest version off of
just any old ftp site and 'flash' it into your ROM. You can indeed upgrade this way (via software) on most motherboards, but you must obtain
the software from your system's manufacturer.
Once the bios is in the hands of the manufacturer (motherboard or
entire system manufacturer), it can be changed any number of ways to suit
their needs. This is why Award Software, Inc. can't give you an upgrade. They
have no idea what the manufacturer did to the bios, so they have no way of tailoring
your upgrade to fit your particular motherboard/system.
Award might be able to determine who your manufacturer is if you have a generic motherboard (i.e.- not obvious like Dell, Compaq, Micron,
Gateway, etc.), but they can't give you the upgrade themselves. If you would like them to help you with the motherboard identification, write
them at support@unicore.com, or see http://www.award.com/tech/upgrade.htm
If you feel you need an upgrade, contact your system's manufacturer (Dell, Micron, Compaq, ASUS, etc.).
If you are having difficulty installing Win95 because of an inability to disable virus protection in the bios setup, and you have this bios
version, you're not alone. Microsoft acknowledges the fact that v4.50G might have installation problems with Win95 -- this isn't true for every system
however.
There is a solution!
There are two methods of getting around the problem. Choose the one
that you like best:
The first is to use a program that when run, will disable the Virus Protection in your Award BIOS so that Windows can be installed. The
program is called virwarn, and is available at the VIRWARN page.
The second method is as follows:
FROM: midiman@onwe.co.za
TO: sdw@sysopt.com
This is a message to all those poor suckers like me, who couldn't load
WINDOWS 95 due to the built in Virus Protection in Award Bios not being
able to be
turned off. There is an undocumented Microsoft switch which overcomes this
problem.
type A:setup /ir
This prevents anything being written to the boot and
partition areas. Make sure you do a SYS C: from your Startup disk
afterwards, it worked for me. If you have any queries, mail me at
midiman@onwe.co.za
Many people have written to me about their problems with this
'caveat', and here is what a few of them had to say:
Date: Mon, 28 Aug 1995 07:39:39 -0400
To: Non Receipt Notification Requested
Subject: Award BIOS & WIN 95
Last night I read your post on the NET regarding WIN95 and the Award BIOS and
found it quite helpful. I am having the exact problem you described.
My situation is that on the post you see all the tests that are being
performed etc. and it shows that virus protection is enabled. However, when
you go into the CMOS setup you don't have the option to disable the virus
protection.
Any suggestions. I am at a loss.
Thanks,
Robert S.
--------------------
Date: Sat, 02 Sep 95 23:27:46 -400
To: sdw@sysopt.com
Subject: Award 4.5 Windows 95 install
Hi:
I am having a problem installing Windows 95 and I am sure it is
the virus protection that is the problem. I can turn off the
switches for other things like internal cache memory but not
the virus protection. Is there some trick?
Any help you can offer would be appreciated.
Scott T.
-----------
Date: Mon, 31 Jul 1995 23:09:01 GMT
To: sdw@sysopt.com
Subject: Award BIOS 4.50G and Win95Beta
Hi...
I am trying to install the latest Beta copy of Win95 but am having a problem.
The entire Win95 prog is being installed ok, but then when it tries to re-boot
the computer, I get the opening text showing what hard drives, memory ect I have
but then when it would normally say 'Starting MS Dos' The machine locks and will
do nothing else and stays there with a blank screen. CTRL-ALT-DEL does not work.
If I switch off the machine the same things happen. All I am able to do is to
reboot from floppy. I then have full DOS control, but to be able to restore
booting from HD I have to remove the Win95 boot up and config programs. I
believe that Win95 is objecting to the BIOS ? - Are you able to confirm this or
offer any assistance. My version of the Award BIOS - v4.50G - does not contain
the option of Boot Sector Virus, and no boot sector virus errors appear at any
time during installation of Win95 or subsequent attempts to boot.
-
Regards,
Russ
Based upon the mail I received, it would appear to me that Windows
95 has a conflict with Award's boot sector virus protection. If the
setup has no way to disable this, then apparently Windows can't write
properly.
Microsoft suggests that you obtain a newer
version *if* you run into problems (contact Microsoft for tech.
support before doing this
though). The only way to do this is to either, A) Get an upgrade from
your system manufacturer (flash bios upgrade), or B) Replace the motherboard
with one that has a newer version.
Recently, someone wrote me and told me to not spread rumors on the net.
Let me tell the person who said this that MICROSOFT, INC. informed me of
the incompatibility problem. I
did not
invent it! Further, Microsoft said that this problem applies to the final
version and
not just a beta version If you would like more information on
this subject please write Microsoft
and
not me because this is all I know about it.