Selection from a report by Jeff Davis of TechRepublic-

If you enjoy the luxury of working where there's a corporate standard for all end-user machines, you're lucky. In most IT shops, you're expected to provide tech support and network access for clients running four or five operating systems on PC's of eight or nine different brands.

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Does anyone here run an IT shop? If so, what are some of the standards you have to abide by?

Michael