Win2k won't Shutdown/Restart ... Help!
Recently I installed Win2k on my new machine as a dual boot setup with Win98 SE. Everything was going great until a few days ago. Suddenly Win2K refuses to restart or shutdown. I have to do a reset or power off the system with the power switch.
It goes through the shutdown procedure...I hear the windows shutdown sound the screen goes black...the next thing you would expect to see is the "clicking sound" made by the monitor and then the memory test...but it never comes. The power light on the case is still on, the fan is on but the keyboard is non-functional. At this point I have to hit the reset or power button.
These are my system specs.
AMD Athlon T-bird 1333 MHz 266 FSB w/ HSF
300W Antec Power supply
512 MB (2X256) Crucial DDR SDRAM
30 GB Maxtor 7200 RPM DRIVE
ATI Radeon 64 MB DDR VIVO
ATI TV Wonder tuner card
AOPEN ATX Mid Tower case
Netgear FA310TX NIC (connected to cable internet)
Realtek RTL8029 combo NIC connected to Netgear 4 port EN104 Ethernet hub for Local network
Soundblaster 128 PCI
Asus 50X CD ROM
HP 9100 8X CD-RW
There are no IRQ conflicts and I have installed the Win2k AMD patch. I have updated to the most recent BIOS version 1.04 for the ASUS A7M266.
The computer restarts fine in Win98. It also restarts without a problem in Win2K Safe Mode.
I tried getting the PC Mag Shutdown utility which has options to "Force Restart" but this didn't work. I manually close down all running programs...again no luck. I don't think a "buggy" Win2K service is the culprit because for all intents and puposes...Win2K does exit...the system just hangs in between the O/S exiting and the Memory test.
It also does not seem to matter if I am logged in as my username (with Admin Rights) or as Administrator.
I have tried switching from DHCP for my Internet settings to Static IP to see if it was a Network issue with DHCP but again nothing.
There were some errors in the event viewer which seem odd. I am in Win98 right now but I will post those next time I am in Win2k.
Thanks for any input you may have.
[This message has been edited by Ifyoubuildit (edited 08-04-2001).]
This white paper by M$ is quite good.
Please do not multiple post. Post just one thread in an appropriate forum. Making multiple posts will only make things more confusing. Thanks!
[This message has been edited by NDC (edited 08-04-2001).]
Sorry about the double post...won't happen again. I will check out the link as well when I have more time and report back.
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