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  1. #1
    Member Izdaari's Avatar
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    Sep 2000
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    XP doesn't see DVD

    I installed Win XP RC1 from the CD a couple days ago. Partway through the installation it stopped seeing the DVD drive - it asked for files from it, and wouldn't take yes for an answer. I completed the installation by skipping the files, but wound up with a less than fully functional installation: No IE, no help files, etc.

    The problem was obvious - there was no D: drive. XP didn't see the DVD drive, but why? The Add New Hardware Wizard struck out, not being able to find the drive at all to add it. Multiple reboots didn't change anything. Except when I rebooted to Safe Mode. Then the drive was there, but only then.

    The drive is a NEC DV-5700A (12x/40x), which XP didn't complain about during it's pre-installation compatibility check, and is on the Windows 2000 Hardware Compatibility List. The BIOS shows it as being installed as master drive all by itself on the second IDE channel, UDMA 2. And this same drive has been and continues to function flawlessly under Win 98SE.

    Since this is my only computer and not being able to figure out any solution, I reformatted the drive and went back to Win 98SE. But XP looked interesting, and I'd like to play with it. I'll want to try again soon, probably as as a dual boot, but what could have been the problem?

    System specs:

    Fong Kai 603 case, 300W Athlon-approved PS
    Thunderbird 800 CPU, Asus A7V motherboard
    128mb PC-133 SDRAM
    IBM 30gb 7200 rpm HDD
    NEC DV-5700A 12x/40x DVD
    1.44mb FDD
    GeForce 256 (SDR)
    Guillemot Maxi Sound Fortissimo
    Motorola SM56 PCI modem (PoS I know, but it works well for me, oddly enough)



    [This message has been edited by Izdaari (edited 07-28-2001).]

  2. #2
    Member Izdaari's Avatar
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    It seems Microsoft does know about this one. It took some searching, but I found this on their support site:
    http://support.microsoft.com/support...CH&SPR=WIN2000

    Looks like I'm back in business!

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