My PC toast printers!

[affaire]

I have a M755LMR 866MHz PC with Win98. I connected several printers to it. Finished the driver installation, I sent a test page to the printer and just limited to blink the cartridge lights. I repeat this with a HP694c, HP310 & HP840c, and all I have at the moment are three broken printers. Now none of them work with my other PCs.

[Sopwith]

I'm not an electrical engineer, but at a guess I would say:
1. you have a short somewhere on your parallel port.
2. you need a new motherboard to correct this.
3. Quit hooking up printers to this PC.

[iosubsys]

try changing your cable

[affaire]

Thank you for the responses. I'll contact to the mobo supplier to change it for an another one. The only thing that I want to know now is how can I recover the printers. They are still blinking of the cartdrige lights. I call to the HP support services, and sincerely, they s*ck, they only thinks that I don't put paper, ink or I left the cover open of every printer. Thanks in advance.

[desmocat]

Try going to HP's website and do a little digging, I saw something there a few days ago about resetting their printers when you get a fatal error. I think they call it a "hard reset" or something. When you get to their site, use the search function and enter error codes or something of that nature and it might help you out.

[muno]

I would assume you're using hp jetadmin to connect the printers (since they so numerous) and in that case the cable hardly can be a bad cable). Did you try installing just one printer and testing that?
-M

[affaire]

No, I don't use hp jetadmin. Each printer was connected one at time. I use a different printer cable (one used, and other new) to connect the printer to the PC.

I was looking at hp search something to reset the printers, and find nothing... somebody knows how to make a hard reset a HP DJ310, DJ694c & DJ840c..? Thanks!!!

[Dokeman]

I own a computer store and am a HP warranty center, and being a ceritied HP tech on all of ther printers, I can already tell you that if they are not under warranty, it will cost more to fix it that it will to replace.