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Thread: I'm at wits end

  1. #1
    Junior Member
    Join Date
    Jan 2011
    Posts
    11

    I'm at wits end

    After a recent Windows 7 upgrade and then finally a brief power failure I have struggled to communicate with my Canon MG4120 printer via wireless connection. It works perfectly if connected to a USB cable but Windows refuses to see the printer as a wireless device. I can print out a network configuration page from the printer, which shows that it is in fact on my network, and I can see it when logging into my Cisco router. Both Canon and Microsoft have been unable to help at this point. Oh, I can also print via wireless connection from my laptop, so the printer does not seem to be the issue. Any ideas as to what may be going on???

  2. #2
    Stark Raving MOD Midknyte's Avatar
    Join Date
    May 2002
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    Arkham Asylum
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    22,270
    I'm guessing you already tried uninstalling/reinstalling the Canon software? Did you download the latest version?

    Did you remove all instances of that printer before reinstalling?

    Are you setting a static IP for the printer or not? If so, you could try setting up a TCPIP port to the IP.
    http://www.jmu.edu/computing/helpdes...printing.shtml

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