Results 1 to 4 of 4

Thread: Printer won't work

  1. #1
    Junior Member
    Join Date
    Jul 2014
    Posts
    2

    Printer won't work

    I have a windows 7 HP computer and also have a HP Photosmart 7350 printer. Now this printer was working fine w/ my computer, using another driver, until I had a new hard drive installed last week.

    I see the 7350 isn't compatible with windows 7 and I'm not sure which deskjet I switched to before (maybe 5600 or 5550)

    Anyway I looked it up and it to install the deskjet 5550 which I did and I printed out the test page and it seemed to be correctly installed. However after printing the test page it stopped working. I have uninstalled and reinstalled and this last time It said that using the recommended deskjet 5550 could damage my computer.

    So now what??

    any suggestions would be great..

  2. #2
    Moderator
    Join Date
    Sep 2013
    Location
    Maryland, USA
    Posts
    692
    One solution would be to get a printer that's compatible with Windows 7.

  3. #3
    Junior Member
    Join Date
    Jul 2014
    Posts
    2
    it is suppose to work , and did print out the test page..using deskjet 5550, I have gone to HP and been informed to use deskjet 5550. I am simply trying to get information on what would cause it to print the test page and nothing else.

  4. #4
    Moderator
    Join Date
    Sep 2013
    Location
    Maryland, USA
    Posts
    692
    The test page is stored in memory in the printer. In other words, it doesn't even need a computer connected to it to print its own test page.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •