Troubleshooting a Network Laserjet that was installed via WSD (Web Service Device)??

[Woodcycl]

In all my time working with networks, computer, printers, etc. I had a first today. I had a friend who has a HP Laserjet 2035n who was having daily problems printing. For the most part, he do all kinds of things and sometimes it would take 45min before it would finally print.

I took a look at immediately noticed the Port was using WSD with no mention of a IP address. The printer doesn't have a display and menu for me to look at the network config. So, I printed a configuration page by holding down the GO button for 5 seconds. I saw a manually assigned IP of 192.168.1.90. I removed the WSD printer assuming I could easily add it back. But, alas, I wasn't able to. I tried adding the printer using the standard IP address, but no matter what I tried printing, it would print each page multiple times and never stop. So, If I tried to print 1 copy of a 1 page notebook test document, it would continue printing the one page over and over again until someone kills the job.

I looked at another computer that has the same WSD port setup w/ this printer. Hers printed just fine. But, again, I couildn't find any IP address. I tried all kinds of things with no luck. I tried adding the printer as a WSD thru add printer (windows 7) and it never did work.

I'm not familiar with WSD and couldn't find much information that really helped me to understand how to use it. I couldn't find any installed application or service with that name either.

I hooked up the printer locally via usb cable for now.

Any help is greatly appreciated.

[Steve R Jones]

I have the same printer and have seen the same problem on Win 7 machines. Figured out if I installed via the cd that came with it on Win 7 machines all was well. I used IP address versus WSD.