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Thread: Charter email forwarding/replying problem

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  1. #1
    Member
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    Nov 2006
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    Charter email forwarding/replying problem

    Got Charter.net webmail and when I hit the button Forward or Reply the browser then crashes and I get a msg to debug or quit program. On my Windows XP computer it works fine but this is a Windows 7 computer that it will not forward or reply on.

    I just did all the MS updates and still not working. Ran CCleaner, restarted tried to open the email in a new window and still it is not working.

    Any ideas? This is on a brand new Lenovo laptop with three gigs of ram.

    Gmail and Yahoo mail works flawlessly with this computer, btw.
    Thanks for your response.

  2. #2
    Moderator
    Join Date
    May 2007
    Location
    Sheboygan, WI
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    3,921
    Verify your java
    http://www.java.com/en/download/installed.jsp

    the latest is (Version 6 Update 20).

  3. #3
    Member
    Join Date
    Nov 2006
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    The Earth
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    Java's website is down today so I went to oldversion.com and did version 5 and it worked. Thanks.
    Thanks for your response.

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