Outlook/Exchange Contacts vanished
Results 1 to 3 of 3

Thread: Outlook/Exchange Contacts vanished

  1. #1
    Member Sickboy's Avatar
    Join Date
    Aug 2001
    Location
    Newcastle-upon-Tyne, UK
    Posts
    453

    Outlook/Exchange Contacts vanished

    Just replaced a workstation for a customer who is running a small network with SBS2003 Premium and Exchange Server 2005.
    The workstation is running XP Pro and Outlook 2003. All has gone according to plan except that his contacts have disappeared.
    Email messages are all there but no contacts.
    He also had several custom folders set up in Outlook which have also not reappeared.
    I checked on the old machine for an outlook.pst file but there is only an outlook.ost file.
    Any idea what's happened to his contacts?
    Sickboy was filmed using lash inserts and enhanced in post-production.

  2. #2
    Member Sickboy's Avatar
    Join Date
    Aug 2001
    Location
    Newcastle-upon-Tyne, UK
    Posts
    453

    Solved

    Client was working in cached mode. I overwrote the outlook.ost file with the one from his old workstation and Viola! Contact are back.
    Can't seem to get the custom folders back mind you so I guess they are stored elsewhere.
    Sickboy was filmed using lash inserts and enhanced in post-production.

  3. #3
    Administrator Steve R Jones's Avatar
    Join Date
    May 1999
    Location
    Dallas, Tx
    Posts
    5,155
    When you add Custom Folders in Outlook you either add them to the current OST or PST file or you create another one or more file.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •