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  1. #1
    Junior Member
    Join Date
    Aug 2007
    Posts
    13

    Moderator-I need forum help to get my password

    I attempted to access this forum from a different computer. I did not remember my password so I tried the forgotten password link. I was surprised to see the message that my password was changed and the new password was emailed to me. Problem is I think the email address in my original profile is no longer good. How can I contact an moderator to help reclaim my name and password?
    Thanks.

  2. #2
    Administrator Steve R Jones's Avatar
    Join Date
    May 1999
    Location
    Dallas, Tx
    Posts
    5,088
    Are you having the problem with the adl6009a you created Yesterday?

    When logging in BOTH UserName and Password are "case sensitive."

    For future reference, using the "Contact Us" link at the bottom of the main page and or going to the "Forum Leaders" is how you find us to contact us.

  3. #3
    Junior Member
    Join Date
    Aug 2007
    Posts
    13
    I am unable to sign in with my normal member name-adl6009- for the reasons stated above. When I tried to get my password emailed to me I did not know the password would be changed automatically. I must have failed to update my email address in the profile.
    This is the link to my original profile-
    http://www.sysopt.com/forum/member.php?u=9882

    If you can check the password that was in effect for this profile before the changes it is the same password I am using for this new profile (adl6009a).
    My email is listed in this new profile if you need to contact me directly let me know and I will email my phone number to you.
    I know this is a pain, thanks for helping to fix my mess.

  4. #4
    Administrator Steve R Jones's Avatar
    Join Date
    May 1999
    Location
    Dallas, Tx
    Posts
    5,088
    The password "isn't" changed till you receive the email and follow the instructions....We can't view passwords in user profiles.

    Your original profile is using the same @aol.com address as your new one...You should look in the spam/junk mail folder to see if AOL blocked the mail.

  5. #5
    Member
    Join Date
    Jan 2005
    Posts
    301
    use the contact us link to e-mail me please. I will help resolve this. Thank you

  6. #6
    Member adl6009's Avatar
    Join Date
    Jul 2000
    Location
    Long Island, New York, US
    Posts
    448
    I would like to thank JPnyc for the help he provided in reclaiming my lost user name. It was a long battle but we finally won.

  7. #7
    Member
    Join Date
    Jan 2005
    Posts
    301
    I can honestly say it was even more difficult than filing for unemployment insurance.

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