Toshiba Satellite Pro 4300 Series

[Tribe]

Hi all!

My laptop refuses to boot - when I power on, I get to the Windows is loading, but then I get this message;

"We apologize for the inconvenience, but windows did not
start successfully. A recent hardware or software change might
have caused this."

I then get the regular options about "start normally", "safe mod" etc, but none of the options work. I always end up back at the message above, although first a blue screen appears and the disappears again so fast that I am unable to read the message.

The really frustrating thing, however, is that I am not allowed to do a fresh install from my WinXP cd, although the boot sequence is set to start from the cd-rom.

It's an old pc, I know, but I'd hate to throw it away - could it be hardware-related?

Thanx for all help!

Tribe

[Sterling_Aug]

You may need to zero format the drive using a floppy or bootable CD.

[Tribe]

Hi Sterling!

Thank you for your fast reply!

Could you please explain in more details how to do a zero format from a floppy disk or, preferrably, a bootable cd.

I did manage to get into the bios settings, and specified the cd-rom as first boot device. After having saved the settings and restarted, I still ended up at the "we are sorry for the inconvenience"-message - even though the WinXp cd was in the cd-rom.

I assume that my winXP disk is a bootable disk - but could you also provide info regarding how to make a bootable floppy?

Thank you for you time!

Tribe

[Midknyte]

make a win98 boot floppy and download/run zap.com

http://tinyurl.com/3wxdk

[Tribe]

Thanx, Midknyte, will try that solution!

I'll let you know how it worked out later today!

Tribe