Optical drives blind

[missiveusa]

Wondering if anyone has seen or can help me with this problem. Tried to install a program for a friend, put the CD in the drive, wait for the autorun....nada. So I go into D:...still nothing. Try the second optical drive, same thing. Both drives are seen in Device Manager and BIOS, I tried uninstalling and reinstalling, still the same. Both drives do see and play audio CD's, just won't see data CD's. Both drives act as if empty when data CD is loaded.

KT-266A, Athlon 1800, 512 MB PC 2100, GeF2 64, WD 30 GB running Windows 2000 with SP's. LiteOn 40X12X40; Aopen 12X DVD-ROM.

I ran Adaware and SpywareBlaster, found a load of malware and removed it, but the problem remains. My next step is to FDISK the drive and reinstall the OS. Just wondering if anyone has a clue about this. Thanks.

[crossedup]

Are these burned cd's?

What are the approximate age of the drives?

[missiveusa]

No, the CD's are new program disks, but the drives read any old audio disk just fine, factory or burned. The A-Open 12X DVD is a bit long in the tooth; the Lite-On less that 2 years old. Odd, huh?

[BipolarBill]

My guess is virus.

[missiveusa]

That's what I thought. The virus protection is not updated, so it's useless, and nobody knows what sort of junk has been downloaded onto this machine. (Never could understand why people fail to keep AV engine current).

I'll format the HDD and start over. I'd just never seen optical drives behave this way, wondered if anyone else had seen it.

[BipolarBill]

Originally posted by missiveusa
The virus protection is not updated, so it's useless

Nice of you to mention that. Why not just scan the PC in Safe Mode with AVG or Antivir?


http://www.grisoft.com/us/us_dwnl_free.php

http://www.avup.de/personal/en/avwinsfx.exe

What I would like to know is what these people are thinking. Do they believe that some magical process will warn them that they have a virus so that they can then pay for the updates? Man....

[Cyan]

I've had the same type of problems.

Try this

http://www.microsoft.com/downloads/d...displaylang=en

If that doesn't work... listen to someone else - anyway, it isn't hard to do.