Windows Update scan stuck at 0%

[TDog]

I've got a Windows 98se machine that I've just cleaned a bunch of spyware off of. When I go to the Windows Update site and tell it to Scan for Updates it just sits at the screen saying it's looking, 0% complete.

There is one MS KB article on this subject concerning a utlity called Netsonic Interent Accelerator, but that has never been installed on this machine.

I've tried re-installing 98 and both Ad-Aware and SpyBot S&D report no more spyware.

Does anyone have any ideas of what else to try?

[rangeral]

Is update set to run on startup? If not enable it and see how it works.

[TDog]

Ok, tried running it at startup, and got the same result.

[rangeral]

Check in the windows folder recent for any update attempts that might be holding it back, might as well run diskcleanup on the drive to get rid of any other temp or internet files as well.

[Rocketmech]

From Windows Update Help Faqs.


Problem Description:
The Scan function hangs at 0%

Resolutions:
Suggestion 1:

Install the latest scripting engine 5.6 from:
http://msdn.microsoft.com/library/de...ist/webdev.asp

Suggestion 2:

Repair Internet Explorer

1. Open up Control Panel.
2. Open Add/remove programs.
3. Select Microsoft Internet Explorer and Internet Tools.
4. Click Add/remove.
5. Click Repair.
6. Follow the steps provided by the Repair Wizard.
7. Click OK

[jmatt]

Update problem .
Internet Explorer > Tools > Internet Options .
Click the Languages tab .
Make sure something is defined in there .
Also , make sure your date , time & year are correct .

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Go to IE tools, Internet Options, General tab. Click on the cache settings button and then 'view objects'. Delete update class and patch installer

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Search for Updates Loops (Repeats) and Windows Update Fails
http://support.microsoft.com/default...2&Product=wupd

================================

Why can't I download updates?
Another Possible Cause Of Failed Updates
http://www.noc.utoronto.ca/~mikep/winxx/winupdate.html
http://www.langa.com/newsletters/2003/2003-05-05.htm
http://www.jsiinc.com/SUBN/tip6700/rh6701.htm
Lift All Update Restrictions by downloading and running this regfile. For Permission issues read this article.

To get the updates to re-appear and/or to be listed as available again. Go to Start/Run/CMD and type in ( or copy & paste ):
del /q "%SystemRoot%\System32\Catroot2\Edb.log. Then try again.

Updates - Won't Install
http://www.kellys-korner-xp.com/xp_u.htm
Go to Start/Run and type in: regsvr32 wintrust.dll. If that doesn't help: Go to Start/Run and type in CMD. At the command prompt, type ( or copy & paste ) the following commands, pressing ENTER after each line:

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc

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Troubleshooting Windows Update Issues
http://v4.windowsupdate.microsoft.com/troubleshoot/

Errors Occur When You Try to Install Updates from the Windows Update Web Site
http://support.microsoft.com/?kbid=817753

Troubleshooting Windows Update Issues:
http://www.kellys-korner-xp.com/xp_u.htm#update

Windows Update Restriction Error (Network) Line 28
http://www.kellys-korner-xp.com/xp_tweaks.htm

[TDog]

Thanks for all the help everyone!

Rocketmech's first suggestion (the 5.6 scripting engine) did the trick. It's working now.

Thanks again.