cd rom no longer recognized

[jsos16]

Ok, i've have a cd w/rw drive in my pc for several months. It worked fine, never had a problem with it before. Then i restart my computer the other day and find that its no longer working.

It doesn't show up as a drive in "my computer". When i go to the device manager both my cd w/rw and dvd drive have exclamations. "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I've tried to update the drives, but its hard to use the cd when the cd drive isn't working. I've tried each drive seperatly with no success. I even uninstalled the drivers completly and restarted my pc, no luck. Any ideas?

My OS is XP pro, using a p4 2.6 with HT and an ASUS p4p800 deluxe motherboard with 512 ram.

[BipolarBill]

Try restarting the PC in Safe Mode (F8) and deleting all CD drives from Device Manager. Reboot normally.

If you have Roxio and/or Nero installed, it may be a registry issue:

http://www.experts-exchange.com/Oper..._20880561.html

[jsos16]

ok, i'll give that a try, i also just replaced the IDE cable with another one with no sucess. keep the ideas coming, they are greatly apprectiated

[r8500]

That definetely sounds like an issue that is caused by Roxio Easy CD Creator 5 on newer OS's.

[jsos16]

I am happy to say i have managed to fix the problem.

BipolarBill that link you gave me was right on the money. I realize now that i had run adaware before i had turned my pc off. I guess it must have deleted/modified senstive data surrounding the cd-rom and dvd's driver information. It must have been infected with some kind of spyware. I had run adaware several times before without this happening. Thank you so much for your help and opinions.