modem problems

[homer_simpson]

hi i just build a computer about half a month ago with windows xp
pro now i want to use my internet conection with my new computer so i bout a 56k modem (motorola sm56) everytime i tred to intall the driver my computer crashed. Then i got anothe modem(agere 56k v90) i installed the drivers succsesfuly but everytime i tried to conect i got a 633 error (even if i had no other program using the modem nor the port) thant i tried a (lamaqq 56k external modem) that one wold dial but it wold crash when conecting to the network. And now i've order and us robotics modem. But now ime stating to thing that maybr its not the modem but my computer. since the motorola sm56 worked with my old computer. Any ideas?

here are my specs

mobo: MSI 875P NEO FIS2R
Cpu: Intel Pentium 4 2,4GHz 800FBS HT
OS:Windows XP Pro 2002
VID Card:GF FX 5200

any help wold be apretiated


sory for my english mistakes

[Baddog]

Does it crash at anyother time?
In what manner does it crash?
What size power supply are you using?

[ukulele]

To start with, make sure your phone line is not plugged into the LAN port. Run any modem installation software before you try to install any new device and don't say yes to any dialog that you are not absolutely sure of the answer. You can always cancel and try again with the right answer when you figure it out.

For spelling help go

here

Where are you from anyway?

[homer_simpson]

Originally posted by Baddog
Does it crash at anyother time?
In what manner does it crash?
What size power supply are you using?

No it dosen't crash at othe times.
It crashes when i tried to install the motorola sm56 drivers after it finishes installing it craches. (now i've returned that modem)
Whwn i tried the ageere (i returened that one too) it did not crash but it wodent conect and the lamaqq (i have that modem for about a week until i exchange it for a us robotics) crashed just after it finished dialing.
I'm using an Antec case with a TruePower 350W PSU

To start with, make sure your phone line is not plugged into the LAN port. Run any modem installation software before you try to install any new device and don't say yes to any dialog that you are not absolutely sure of the answer. You can always cancel and try again with the right answer when you figure it out.

I did all that

Where are you from anyway?

Montreal, Canada

[Ol'Tunzafun]

First of all, check Task Manager to make sure some other program really isn't already dialing out.
There are two other likely causes ffor this;
1) Your "telephon.ini" file (C:\Windows) is missing or corrupt.
2) The registry may be corrupt. Check"HKEY_LOCAL_MACHINE\Software\Microsoft\Window s\Current Version\ Telephony\Providers\"
There should be a String Value called "ProviderFilename0" with value of "TSP3216L.TSP" If not you will have to create it.

Here are a few sites that will be able to help you out with these issues.
http://home.earthlink.net/~biaachmon...t/error633.htm
http://www.modemsite.com/56k/duns633.asp
http://www.vee90.net/dunerrors_633.html

On second thought, check Device Manager to make sure you don't have any conflicts.

Bon chance!