maxtor hdd rma

[samdbugman]

when my maxtor hdd died, iwent to buy a new hdd...i bought a wd 60 gb,7200 rpm with the 2mb,because it was on sale for $50.oo [usd]...after that i checked on maxtors website to see if it was under warranty...and it was. i filled out the information they asked for and about 2 hours later i got a rma number...last week i sent it off,and i will recieve my new drive next week...that was so easy it was scarey.....is western digital that easy?...hope i dont have to rma anything else,but you never know...just thought i would let everyone know about a positive experience with a large company....have a good day.....sam

[$1500-P4 gamer]

Never rma'd a WD but my Maxtor ATA100 30gig died 1 year after I had it. they cross shipped even and sent a 40gig ata133 single patter kick **** HDD even up.. Maxtor is #1 on customer service, thats just my experience.

[BipolarBill]

WD is the same - I just set up a cross-ship RMA with them.

Where on earth did you find a new WD600BB for $50??

[samdbugman]

i got the wd 60 gb 7200 rpm hdd from circuit city here in town... they had mislabeled the hdd and when they caught the mistake at the check out they said " our mistake. enjoy your hard drive" every now and then a person is in the right place at the right time.....needless to say i drop by there every few days to price shop. have a good day.....sam

[samdbugman]

i recieved my maxtor rma...... i sent a 30 gb 7200 rpm ata 100....they sent me a 40 gb 7200 rpm ata 133......sweet!..i will install this weekend, and just wanted to know...does it make any difference what drive is slave/master?...both are 7200 rpm, and my board is ata100...one is a wd 60 gb and the other is the new maxtor rma. i dont seem to have any problems with this rig now and want to keep it this way. should i think about adding a hdd cooling fan? i have had no heat issues ....the next step is to screw up the guts to flash the bios. [ i havent done this yet and i am afraid of screwing it up].... thanks for all the help.....sam..... note: if the maxtor is to be the mastor, how do i go about transfering the data from the exisiting drive? i am on dialup, and i hate the thought of downloading xp service pac 1 again after a format. thanks again.

[$1500-P4 gamer]

"i recieved my maxtor rma...... i sent a 30 gb 7200 rpm ata 100....they sent me a 40 gb 7200 rpm ata 133......sweet!"

Hehe the same trade they did with me. I went to store after mine died and they didnt sell'em any more. Only 40gig and up. They had 30gig in other brands though. Plus alot of people on sysopt said their 30gig ata100 maxtors died. BAD batch is all I have to say. But in every case they were replaced with faster higher capacity drives. Gotta love that, gotta love that.

[BipolarBill]

As far as master/slave staus goes, you're better off making each drive a master on separate controllers. Make your optical drives slaves.

The drive you're booting up needs to be Primary master. If you think that the new drive is faster, use Norton Ghost or Drive Image to copy old to new and the switch drives. Format the old one after you've booted and checked the new drive.