fault message trying to access msn chat rooms

[rbrowder]

fault message trying to access msn chat rooms
hi folks,
this problem appeared yesterday, (monday), while tring to log in to an msn chat room: "IEXPLORE caused an invalid page fault in
module <unknown> at 0000:7b41171c.
Registers:
EAX=c1494794 CS=0167 EIP=7b41171c EFLGS=00010202
EBX=00000000 SS=016f ESP=01aefaf4 EBP=01aefb3c
ECX=c1694b90 DS=016f ESI=7b41171c FS=32a7
EDX=00000100 ES=016f EDI=000493d8 GS=0da6
Bytes at CS:EIP:

Stack dump:
bff850cf 0000fffe 000493d8 000000c0 00000000 bff741f7 00000000 00000000 00000001 8191e70c 00000001 c1494794 8190b778 01aef924 01aeffbc bffc05b4 "
i have win 98-se, with i.e. 6.0---my cpu is a 1.0 g duron, with 256 m. ram.....
i initially thought it was an msn chat problem...they are notorious for having problems....but, i went ahead and aggresively scanned for any viruses, and ran scandisk and defrag last night...
this morning, i re-installed i.e.6.0,............everything i've done so far, has been no help...i am still getting this message, when i try to log on to msn chat rooms.....everything else seems to be working okay.

any advice, or any tips on something i may have missed?


thanks..

[KTS]

Are you running a firewall ?

[rbrowder]

yes...i have zonealarm pro...

[paramufay]

I doubt zone alarm is causing the problem but its easy to check. From the desktop, right click the zone icon and choose shutdown.
then try to get on msn chat.

this sounds more like a memory problem or a stale page or a bad cookie.

delete all cookies ( I presume you know how)

from the internet options clear all history and files

if all this fails remove 1 of the memory strips and try again

replace it and remove the other strip.

Invalid page fault in module xxxx is usually a memory strip failure or possibly just loose.

[rbrowder]

thanks for your help!!

i removed the ram chips, then re-installed------>seems to be working good now...

thanks again!