Customer Database Software... - Page 2

***Train*** · 11-08-2009, 02:45 AM

R-click a file and select open with, browse to what you want to open it.
Be sure to put a check in the always open with box.

Soltekert · 11-09-2009, 04:48 PM

Oh how i wish it were that easy. Adobe Reader is set as the default program. Like I said, I can open the file from within My Computer, it just gives that error when trying to open it from within QB's? QB's tech support is stumped as well? Might be a Windows 7 & QB's issue? Don't know?

***Train*** · 11-09-2009, 05:36 PM

Weird is right. Post to keep us up to date.

Ol'Tunzafun · 11-11-2009, 03:29 AM

Apparently Windows 64-bit operating systems have some issues with QB's (and other) PDF printers.
Can you scan them outside of the program and browse to them when required?
Are you running the 64-bit version of Win7? If this is what you are up against, I would try the 64 bit version of PDF XChange Viewer.
http://www.snapfiles.com/get/pdfxchangeviewer.html
When you are installing it, watch for the option to set it as the default PDF viewer, and select that.
If that doesn't work, you may have to reconfigure the printer/converter driver.
http://fardonwebhosting.com/blog/?p=113

Soltekert · 11-11-2009, 01:50 PM

Scanning them in as an image file first and then attaching the file through QB's does work but the people that have to do it are very technically challenged.

Thanks for the links. One of those may work. Right now, we are using the QB's add-on "PaperSafePlus" and it works very well and is easy. It is an extra $200 but it works so thats what they are going to use. Don't want to rock-the-boat when it is working.

Thanks for the help/input. Have a great day!