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11-04-2009, 07:33 PM
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#1
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Senior Member
Join Date: Sep 2000
Location: King City, Ontario Canada
Posts: 935
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VISTA stop 7e in Safe Mode
My son was using his laptop yesterday (VISTA with an Intel CPU), everything OK. Then when he got home from school he gets a BSOD 0x0000007e at startup. Tried Safe Mode but same BSOD. Fails after crcdisk.sys loads.
Any ideas how to recover? No hardware or software changes. The only suspect would be a Windows Update maybe.
Last edited by gwlogue; 11-04-2009 at 07:35 PM.
Reason: typo corrections
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11-04-2009, 08:06 PM
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#2
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Fullmetal MOD
Join Date: May 2002
Location: Arkham Asylum
Posts: 21,081
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how old is this laptop? Try running a hard drive diag like seatools. crc disk errors are usually related to a bad hard drive.
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11-04-2009, 08:15 PM
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#3
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Senior Member
Join Date: Sep 2000
Location: King City, Ontario Canada
Posts: 935
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Bought new april 2008.
Found a way to get to a c:/ [rompt and I'm running chkdsk /r
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11-04-2009, 08:49 PM
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#4
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Senior Member
Join Date: Sep 2000
Location: King City, Ontario Canada
Posts: 935
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chkdsk did not fix the problem
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11-04-2009, 09:17 PM
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#5
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Fullmetal MOD
Join Date: May 2002
Location: Arkham Asylum
Posts: 21,081
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That's why I said to run a real diag like Seatools. UBCD has most manufacturer's diags. Link is in my sig.
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11-04-2009, 11:11 PM
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#6
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Senior Member
Join Date: Sep 2000
Location: King City, Ontario Canada
Posts: 935
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I think I'm doing something wrong. When I boot from the UBCD CD the hard drive tools do not see and hard drives.
When I try to boot Vista, after the failure, I can see the c: drive.
What am I doing wrong?
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11-04-2009, 11:15 PM
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#7
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Fullmetal MOD
Join Date: May 2002
Location: Arkham Asylum
Posts: 21,081
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Did you burn the .iso properly? It must be burned as an IMAGE.
If you don't know how to burn .iso files, read the UBCD FAQ
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11-04-2009, 11:18 PM
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#8
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Senior Member
Join Date: Sep 2000
Location: King City, Ontario Canada
Posts: 935
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I am booting from the burned cd so I have to believe I did it correctly
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11-04-2009, 11:21 PM
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#9
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Fullmetal MOD
Join Date: May 2002
Location: Arkham Asylum
Posts: 21,081
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Quote:
Originally Posted by gwlogue
I am booting from the burned cd so I have to believe I did it correctly
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What does that mean? Did you burn it as an IMAGE or as DATA? If you burned it as DATA, it will never boot.
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11-04-2009, 11:24 PM
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#10
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Senior Member
Join Date: Sep 2000
Location: King City, Ontario Canada
Posts: 935
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I used BURNCDCC to create the UBCD boot disk, (v4.1.1).
The cd boots fine and the utilities are there. But when I run the WD or Seagate HD tools they tell me there is no hard drive.
I selected the option to boot from disk 1 and it booted Vista, only to fail with the stop 7e again.
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11-04-2009, 11:30 PM
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#11
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Fullmetal MOD
Join Date: May 2002
Location: Arkham Asylum
Posts: 21,081
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That's not the UBCD version in my sig. There is a UBCD 5 RC1 now. 4.1.1 is old.
http://ubcd.linuxfreedom.com/download.html
If that still doesn't work, you can try downloading Seatools directly from the Seagate site.
It would help if you gave specs for the system you are testing.
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11-04-2009, 11:36 PM
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#12
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Senior Member
Join Date: Sep 2000
Location: King City, Ontario Canada
Posts: 935
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I will try the version you recomend.
The system is an ACER laptop, ASPIRE 4720Z.
It has an Intel dual core T2330 processor, 1gb RAM, 160gb WD1600BEVS hard drive
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11-05-2009, 12:31 AM
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#13
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Fullmetal MOD
Join Date: May 2002
Location: Arkham Asylum
Posts: 21,081
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See if you can set the SATA drive to IDE mode in the bios while you run the diags.
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11-05-2009, 12:57 AM
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#14
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Senior Member
Join Date: Sep 2000
Location: King City, Ontario Canada
Posts: 935
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It is listed as IDE1 in the BIOS
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11-05-2009, 02:18 PM
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#15
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Senior Member
Join Date: Sep 2000
Location: King City, Ontario Canada
Posts: 935
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Ran disk diasgnostics using UBCD 5. No problems found.
Even though the BIOS shows the HD as IDE1 I will change SATA MODE to IDE and rerun diagnostics
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