SB Audigy problem.

[Volts]

Hi all. This is kinda weird. I'll begin with my system spec. This is a new PC.

AMD Athlon XP 2000+
2 x 256MB DDR Ram Crucial CL2.5
Soyo Dragon Plus M/B
40GB Maxtor HDD (7200rpm)
Elsa Gladiac 516 Geforce 2 Ti
Soundblaster Audigy DE
40X CDROM Drive
1.44MB Floppy Drive
Windows 2000 Professional

Operating temp : After about an hour of working it gets to about 57 - 59 degree. I am using Thermaltake Volcano 7 as my HSF.

Ok, now what my problem is, I can't install the SB Audigy card driver in Win2K. No matter how many times i try, it always say improperly installed, please reinstall the driver. I followed the installation instruction, run setup install Sound Blaster Audigy. Also, i notice that whenever i install the SB Audigy driver Win2K always hangs when installing it. The mouse stop responding and the whole screen froze. Any idea?? I have set the BIOS to the lowest setting by loading setup default instead of the optimize option. It can detect the card as Creative SB Audigy, but just can't seems to install the driver. Any help would be appreciated.

Occasionally i can install the driver, then Win2K refuse to boot. Before it hang, i can hear some hissing sound emmitting from my speaker. So far i have formatted my HD twice. Going to try again tonight with some service pack.

Thanks in advance. This problem is driving me up the wall.

Note : I have look at Creative labs website for an updated driver, but all it provide is patch, which require you to successfully install the driver inorder to update it.

[dave-harper]

if you can go into the bios please check if the motherboard built in audio is enabled
when the computer starts ---- press "del" the select the first section "soyo combo feature" and then second to last is "onboard 6ch h/w audio" ---- hopefully "disabled" !

the second thing i remembered is trouble with the extra creative utilities ---- as sort of jukebox / player ---- piece of garbage more like ---- though now that i think of it the audio was a creative chip built in to the gigabyte motherboard

when you do the drivers avoid ANY extras ---- like audio software ---- specifically what they call PlayCenter !

[Bellbus]

A system hang is usually a resource conflict. Check the IRQ that you system has free in the Device Manager. Try disabling COM2 (which uses IRQ 3) in the BIOS just to see if freeing up an IRQ solves the problem.

[Volts]

I'll try that dave, but i already disabled the onboard 6CH sound chip.

I'll try your idea too bellbus. I hope it works.

With a Win2K SP2, the problem is still persisting. I guess it is not the OS, maybe somewhere is having a conflict.

:o

[Volts]

Thanks, it is working now. I used dave and bellbus method. Installed only the audigy driver and disabled anything that i am not using and it work. But still it hangs occasionally. I managed to singled it out to the souncard, as when i disabled it, evrything went smoothly. So maybe a driver update will fix it. So... now i am off to update the driver from creative website. Thanks again.