//flex table opened by JP

Click to See Complete Forum and Search --> : Read this if your considering DSL over Cable.


darrelld
12-02-2000, 10:49 PM
I hate the phone companies for many reasons,and this is one of them. I waited for a year for Uswest to figure out how to get DSL to my home which was 1000ft. beyond their limit. While I waited I contacted 3 other ISP's that could give me DSL using my existing phone lines. The catch was it would take a minimum of 45 days to get it installed, because of whatever it was that Uswest had to do to my lines.

This is an excerpt from an article I just read:This week, the stock prices of digital subscriber line's primary service providers-- Covad Communications Inc., NorthPoint Communications Group Inc. and Rhythms NetConnections Inc.-- hovered around $1 amid news of layoffs, failed deals and scuttled expansion plans. And as insiders pointed to the slack Internet economy and the powerful ILECs (incumbent local exchange carriers) as keys to the providers' demise, those same ILECs such as Verizon Communications and BellSouth Corp. are poised to push DSL further.

"What have the ILECs done to slow down or impede our growth? In short, everything they could do," said Brian Farley, Rhythms' associate general counsel, in Englewood, Colo. From taking too long to provide lines to demanding unacceptable terms and rates for co-location, the incumbents have hurt the fledgling DSL providers.

"I don't think [the Regional Bell Operating Companies] have played fair," said Marc Liggio, an analyst at Allied Business Intelligence Inc., in Oyster Bay, N.Y. "When it takes three, four or five months to get a line rolled out, that delays growth."

Those delays made growth difficult and profit impossible. Analysts now question whether the DSL companies will survive at all, particularly NorthPoint, which is reportedly down to its last $150 million in cash.

Needless to say I went with cable, which I should have done a year ago, and it only took them 5 days to get it installed.

If your looking for broadband and your only option is DSL through your phone company by all means get it, but if there are other options available please give them serious consideration before supporting these kind of business practices.
Darrell

desmocat
12-02-2000, 11:34 PM
It's about the same situation here in Texas.
Southwestern Bell has about 30-40 complaints against them (last I heard) over it's practices concerning DSL service. There were a bunch of PO'd people who waited months to get their DSL installed and kept getting bumped off the list, their line would qualify,then all of a sudden,it wouldn't, slack to non existant customer service, hours on hold to talk to a tech-rep, and on and on.

Meanwhile, ads all over TV/radio crowing about "get DSL,cheaper than cable,blah blah blah." They ran specials and greatly oversold their capacity to install it in a timely manner and got busted...

One ISP in Austin provides DSL(jumpnet)and I went to their website and saw that they stopped taking orders because SWB was so far behind on orders. My own ISP had 3 new modem banks installed and had to wait 3 months to get them comissioned on the telco's end because,,,ready? They were too busy installing DSL for home customers. "Let's screw the little ISP over so we can install more DSL lines and take business away from them..."
I too don't think they are playing fair.

OuTpaTienT
12-02-2000, 11:51 PM
hmmmm, and here I thought the only reason to choose cable over DSL was because cable is faster and usually cheaper. Unless you're uploading tons of files on a regular basis, I don't know why anyone would choose DSL over cable.

Undertow
12-03-2000, 12:06 AM
OuTpaTienT - Many people can't get cable in their area.

Gutter Ball
12-03-2000, 12:35 AM
In Ontario, my cable access is $10 cheaper than DSL($30 vs $40). I've been having tons of problems with my cable modem, but the lower price keeps me on. :/ If DSL ever went down to $30, I'd switch over in a sec! Everybody I've talked to do not have problems related to DSL service(usually it's hardware trouble) and it IS always fast and reliable. But cable is still faster...sometimes!

OuTpaTienT
12-03-2000, 12:51 AM
Undertow - Yeah, so? I fail to understand your post.

thekingofpain
12-03-2000, 08:39 AM
Helped a neighbor implement a "beta" self install $40 Verizon dsl connection, install went without a hitch, had her up and running in about 5 mins...happy happy joy joy!!!THEN, 2 days later her modem died, they send out an older version of the modem and its working again...in the next 6 weeks it dies 5 more times each time taking her phone down with it, she finally bailed to a 500k cable connect for 33$ and has been happy since...(im using Verizon/GTE dsl 2 years split at the drop outside with no probs)

hhh8785
12-05-2000, 12:43 AM
I live in texas too, and the dsl situation sucks. I called verizon to order dsl. They said everything was set to go. I got my dsl modem and software. Then after spending 150 bucks networking my house, i get a little card saying that dsl is not availible to me. They found that my line was run with an older wire which could not support dsl. So i have no dsl, and a dsl modem. I haven't sent it back because it will cost me money when it was their mistake. So until they ask for it, it is mine.