Trust me, don't buy these pc's anymore!!!!!

[Ultima]

Hey guys,

y'all know I work at a company where we produce Pavilions.
What I am gonna tell now, only goes for European models, since we don't produce other pc's.

We got motherboards with water damage, and they are gonna be used in production.
The excuse they used to eventually use em anyway, was, let em dry up, then use em.

This is unacceptable, and y'all know that.
These things are gonna rust like hell, maybe not today or tommorrow, but they will eventually.

I will find out what models these things will be used in, and post it, cause I can't let this pass unnoticed.

[thekingofpain]

Thats pretty amazing aint it???
Why on earth would they take a chance like that???

[Entragian ][]

Not to mention just the corrosion but what about slight warpage to the board when it dries out. Internal damage to VIA's and trace leads.
I can not believe that someone would actually go into production with a product that has been exposed to that kind of damaging environment.
Just a question, Does the "Big Brass" know about this and did they have the final word in setting the wheels in motion? If not, I think it would be a good idea to bring this up.

Ent

[Ultima]

It was the big boss who approved it.

They are willing to take the risk.

Well, I thought it would only be fair to warn y'all not to buy Pavilions.

Laters

[daveleau]

Thanks for the heads up. I don't buy in Europe since I am in the States but my roommates might have friends that will since they are both from Europe. I will spread the word.
Thanks
dave

[Ultima]

I have a picture of a pretty badly already oxidated board at work.
I'm sure they are not gonna use that one and ones like that, but the ones that are wet, but not oxidated will be put to dry.
I'll post it.....ohh no, I don't have a homepage.

Can someone who does have a homepage post it for me??
Just lemme knoe, and I'll send it to you over email 1st thing tommorrow.

Laters

[This message has been edited by Ultima (edited 11-08-2000).]

[socalgal]

Ultima, you can use www.postmypic.com (http://www.postmypic.com) (good for 60 days) or email the pic to me and I'll host it for you.

Incredible business ethics. http://sysopt.earthweb.com/forum/frown.gif

[desmocat]

Ultima, is your company ISO certified?
I would think knowingly shipping out products with questionable components would not set kindly to the standards organazation.
Has it been noted by your downstream customers that these boards will be in the laptops that they will be getting from your company?
The steel mill where I work is ISO certified and if we have non conforming material for a customer,we must get a wavier from said customer in writing stating that they will accept the material. You must do all sorts of paperwork when this happens in case a claim on down the line arises from the defective goods. You might try and find out where the computers are destined for and "put a bug in their ear about it" I am sure they will be interested to find something out like this. Lay low if possible, because stuff rolls downhill and the big man will want to know where the info leaked out when he starts getting heat from his superiors. Just a thought.. Mp

[KAknight]

Does the Netherlands have anything like the Better Business Bureau? There has got to be a place that you can blow the whistle to.

[LiLRiceBoi]

i feel kinda sorrie for the customer...they will have to mess w/ tech support and stuff and get it replaced...doesnt the company see that it will cost them a lot of money to take this risk?

[kingtubby]

are you kidding?

[Ultima]

Our company is still not ISO certified, and HP doesn't want us to be, cause then they won't be the only customer anymore.

As far as tech support, customers who bought an HP can just bring it back to the store and get a new one, the old one will be sent back.

I will tell more in a few hours, for I just got up and am still at home, so....

Laters

[sns]

Do you mean completely water damaged cct boards or just a heap of the glossy cardboard boxes got wet and look so crappy noone would by them off the shelves? You see what I mean? some shops say water damaged, hail damaged (for cars) but just have a small bit of damage or the wrapping is torn or wet etc. Sometimes only some were wet but because they are part of a whole shipment the whole lot is written off as damaged. I have to admit if the box was damaged I would tend to assume the worst (unless it was a great bargain). I would hate to pay top dollar for something the company was not even sure about themselves.

[Ultima]

I mean the boards themselves are water damaged.
With some ya can already see the corrosion and water stains.

The models these boards are used in are:

For Uk models: 8750, 8760, 8770, 8775, 9720 and 9740.

For FR models: 8750, 8754, 8755, 8760, 9725 and 9730.

For SP models: 8740.

For SW models: 8740 and 8760.

For NW models: 8740.

For NL models: 8740 and 8745.

In these models those kinda mobos are used, I ain't saying in all of them, but they have the configs in which they are used.

More updates later on.

[CMonster]

...AT LAST! ..another use for WD-40!!!!!!!

[Ultima]

Socalgal,

I'll mail the pics to you from my home pc, cause the mails from work are checked all the time, especially when there are attachments.

So, it would be like giving myself away directly if I mailed it from my work pc.

And, although I hate what they are doing with these mobos, I can't risk loosing my job over this.
Cause, they would probably fire me immediately if they were to find out I was telling this to the world.
They'd probably throw it on spilling company secrets or something, so I hope ya can understand that.

In about 4 hours from now, I'll be sending the pics to you.
Thanks for posting them for me btw.

Laters

[socalgal]

You got it, Ultima. Yes, please don't get fired over this. You might want to be careful posting from work, as well...

I'll get the pics up tonite then, and, you're welcome.

[phx]

<IMG SRC="http://www.geocities.com/phx6999/wet1.JPG" border=0>
<IMG SRC="http://www.geocities.com/phx6999/wet2.JPG" border=0>
<IMG SRC="http://www.geocities.com/phx6999/wet3.JPG" border=0>
<IMG SRC="http://www.geocities.com/phx6999/wet4.JPG" border=0>
<IMG SRC="http://www.geocities.com/phx6999/wet5.JPG" border=0>
<IMG SRC="http://www.geocities.com/phx6999/wet6.JPG" border=0>
<IMG SRC="http://www.geocities.com/phx6999/wet7.JPG" border=0>
<IMG SRC="http://www.geocities.com/phx6999/wet9.JPG" border=0>

[This message has been edited by phx (edited 11-09-2000).]

[phx]

here's those pics, kinda makes you wanna slap someone eh?

[Ultima]

Lemme add to those pics that those boards that look like the once on the pics are not gonna be used.

Only the ones that are not that bad are gonna be used, but seeing how warehouse seems to book stuff, I wouldn't be suprised if some of them indeed ended up in pc's.

I approve and dissapprove hardware, that is my job, and even a modem that was black as hell cause it was burned, ended up in a pilot run, which is a newly introduced config.

Hope y'all appreciate that I warned ya, and I sure do hope that they don't discover that it was I who leaked it to the world.

See ya laters.

BTW Socalgal, I got a mail from phx, and I hope ya don't mind I sent em to him.
But thanks for the offer, it was more like a response to mail em, hope ya don't mind.

And I already kinda edited my profile, so only my email is kinda related, and that is a hotmail account, so that could be anybody, right??



[This message has been edited by Ultima (edited 11-09-2000).]

[krusty the klown]

I take it you mean HP Pavillion?

If so, then you do not surprise me one bit. We were called to look at 4 HP Vectra desktop PCs in this Radiology teaching suite - all 'would not boot up'. It turned out that when we took the lid off, the HDDs were mounted upside down. There was no other way of mounting the HDDs, as the screws did not use the side holes on the HDDs. One drive worked after tapping it to free up the bearing, but of course this was an unacceptable situation and HP supplied 4 new drives under warranty. You really would not expect this sort of schoolboy design error from HP. This sort of thing, coupled with their use of proprietry PSUs that fail all too often at a cost of £70 vs. £15 for a standard ATX really grates. Unfortunately, we could not bill HP for our time as we were supposed to provide IT support to that department. Shame 'cos we'd have screwed them for what each machine cost in the first place.

I really wouldn't touch their machines with a bargepole.

[socalgal]

Ultima, NP, that's what I figured when I saw the pics. http://sysopt.earthweb.com/forum/smile.gif

The information provided by you is most relevant to anyone considering the purchase of a Pavilion.

I, for one, commend your consumer-advocate attitude and your sharing of this information.

[Ultima]

I'm glad to hear that ya think so.

And I sure do hope that nobody important from work reads this and figures out who I am.

It could seriously damage my job I'm afraid.
But, I doubt they'll figure it out, or even see this thread.
I mean, there are thousands of threads like this one spread over the net, so......

Ahh well, it'll all come together.

Laters.

[This message has been edited by Ultima (edited 11-10-2000).]