Click to See Complete Forum and Search --> : Noise on phone line....
Gomer
10-10-2000, 04:14 PM
Just had an additional line added to the house I am living in. Thing is I can hear the FM radio over it loud and clear. Ameritech says the line is clear and it will be $51 for them to check it further. They suggested I buy a filter. The phone line to this phone runs right from the box along the outside of the house to the phone with nothing else connected. I noted when I hooked this line up that there was an RFI filter installed betweem the test jack and the service strip. I have yet to plug the phone directley into the test jack yet, but if the noise is there then, then it is their responsibilty right? If not, where is this radio getting picked up? What sort of filter to get? Should I run different line from the box to the phone? Right now the wire looks like all the phone wire I have seen before. 4 solid copper wires red, green, yellow, and black.
Beemers
10-10-2000, 04:21 PM
If the installer hooked up the green wire at the box, disconnect it. That might do it. You don't need the ground. I used cat 5 cable from the box to the plugin when I had dialup on here. The line shouldn't be anymore than 36 feet in length either.
Cheers!
Graham
10-10-2000, 04:58 PM
Gomer,
Our phone systems are not quite the same, but I agree with Beemers, he says you dont need the earth, well I dont know, but earth at both end is not a good idea, so try disconnecting it.
If the noise is there when the cable enters your house, then it must be their responsibility, get them to fix it and tell them to sue, I dont think they will,(you had better take better legal advice than mine though).
G
randy48
10-10-2000, 05:15 PM
If you have a noisy line, the phone is responsible
BUT in the USA the two wires you need connected are the RED and GREEN!!!!!!! the other two can be disconnected but the red and green must be used!
Win_98
10-10-2000, 07:40 PM
strange huh yellow and black isn't used at all. probably reserved for ISDN so they can bill you more?
tonym
10-10-2000, 07:50 PM
Gomer,
You might want to report the problem to the FCC, at www.fcc.gov (http://www.fcc.gov) .
They have a call center and there is probably a field office local to your area. They take such things seriously...and it might not be a bad idea to tell Ameritech that you contacted them as well!
From a product/service standpoint...just installing the line is a cheesy way to do business. What happens if instead of FM it was "all day, all out porno radio!". If one of your kids picked up the phone and heard this, it wouldn't be YOUR fault. It would be THEIR fault.
And the $51 dollars to investigate further indicates to me that you're probably using the wrong telephone service provider.
Good luck...
Tony
BTW, are you located close to an FM broadcast tower??
Gomer
10-10-2000, 08:08 PM
Really contact the FCC--I am not surfing too great right now because of this extra noise (pics are turned off) so that page was kind of hard for me to navigate. What number should I call.
I am indeed near a tower, at least I think I am. There is a station on campus (not sure where the tower is).... Well actually I think I can see it at night... Anyway, that was the station coming through the clearest. There were probably about 2 others though. The campus station was coming in loud and clear. It is not faint at all. Very hard to converse. The odd thing is it seems to go away towards late at night.
Before I go through with making a fuss is there anything else that could cause this? I really need to go out to the box and check reception there,but right now it is dark and the radio isn't coming in quite so loud now.... I will check it out further tomorrow.
you can go and get a rf chock from radio shack and rap the line around it
as for FCC I would call them it is dirty rf out put from the radio station I am sure of it
I run ham radios here and when I use the station at full power out put of 2500 watts on any of the FM bands I interfere with my phones and TV big time the chocks worked to get rid of it and it was so bad you could not use the phone when I was on the radio
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