Installation disk missing

[colly]

Hi, I'm new here on the site, and yes, I already have a problem. Hopefully you can help me with this.

I am trying to install my Primax Colorado Direct Scanner, and the installation disk is missing. I have downloaded something (exe-file) from the internet, but each time I try to install, the computer tells me that there is no software that "describes the equipment"???

Now you are my last hope.... Anyone????
:confused:

[muchmark]

What model scanner and what OS you need driver for?

[colly]

Hi Muchmark,

It is a Primax Colorado Direct and I've got Windows ME. Is that answering your question? You see, I am a nitwit on the technofield...

Thnx in advance!

[muchmark]

There has to be a sticker on the scanner or a manual with the Model Number on it. You need the model to get the right driver.

[krazefinn]

USB? Is it enabled in bios? It "should" detect, try to0 force it, jhust get a bigger ham,mer. I've in the past installed the driver I downloaded, had the same message, chose to use the "wrtong" driver, but its worked fine ever since.

Are you doing a "detect new hdwr?" or letting boot detect?

Might have better luck to cancel boot detect and install the driver manually, provided it is the correct one for your model. I believe coloradr is low end ""visioneer scanner, is that where you found the driver?