Installing CD-W problems-help definitely needed

[mattjenna]

I have a 36x Acer CD-ROM now and want to isntall a generic ("CD Writer 8x4x32" from Fryes) CD-W as well.
Have an Epox MVP3C MOB and 4.51 Award Bios and Win98.

Have physically installed the CD-W. Installed on secondary IED as Master on the same cable as the CD-ROM (as a slave).

HD is on the primary IDE solo.

Power etc. works with the CD-W and CD-ROM-and had the CD-W and CD-ROM working by themselves (only one plugged into the IED lead at a time)-that is could run a CD on them-BUT Win98 wouldn't find or recognise the CD-W when both it and the CD-ROM were plugged ino the same lead together.

Did the install new hardare fandango and Win98 wouldn't find the CD-W.

Now I've really s*rewed things.

Went into Control Panel-System-Device Mangaer and deleted my CD-ROM-thinking the sytem on re-boot would see the two new CD drives-duh-NO-nothing-actually hangs every now and then on reboot saying "windows protection error-restart your computer".

Now there is no CD-ROM drive displayed under Computer in Control Panel-System-Device Mangaer.

Also in Control Panel-System-Device Mangaer-Hard disk controllers-there is:

Primary IDE Controller (dual fifo)
Secondary IDE controller (dual fifo)
VIA Bus Master PCI IDE Controller

BUT the Secondary IDE controller entry has the yellow "!" next to it and a double click tells me that "This device is not present, not working properly, or does nothave all the drivers installed (Code 10.)".

That's my state of mania.

Any input on gurus out there on how to get my CD-ROM and CD-W both up and running and functioning please?????


As always great THANKS in advance.

Matt

[Sterling_Aug]

Have you set the jumpers on the back of both CDROM drives. The Acer should be set to master (put on the end of the ribbon cable) and the CR-W as slave (in the middle of the ribbon cable).

It is fine to delete the CDROM's in device manager because they will be auto-detected after you have the jumpers set right.

[mattjenna]

Yep tried that-WIN98 doesn't detect the two drives if both connected-if both are connected I get error message on start up saying "windows protection error you need to restart your computer".

I have tried all kinds of jumper settings.

At the moment I have the CD-ROM as slave on the primary and HD as master on the Primary and the CD-W running alone as Maser on the Secondary.

On start up WIN98 sees the CD-W as a CD-ROM on the Secondary BUT doesn't see the CD-ROM as the slave on the Primary AT ALL.

I just want to have them both running and working and SEEN by WIN98-I've had my head in and out of my box for the past 24 hours trying to resolve the problem-going bald at a remarkable rate!

Thanks.

Matt

[GrimBo]

When you plugged in the cdrom on the primary side with the HD, did you remember to change the jumper on the HD? Some HD's do not require that you change the jumper. In this case you may have to "tell" the HD to be the master. Also re-check your cables and make sure the red stripe is on pin 1 of every unit. I'm not insulting your intelligence just trying to cover every small thing that could possibly make it "not work".

[mattjenna]

GrimBo-covered all those issues.

What about a faulty lead?

It's the two plug lead I'm using so it may be faulty?????

Thanks

Matt

[Target]

Could be a faulty power lead Matt....

One thing you didn't mention yet though, and nobody else has either, is whether or not you setup the bios properly and detected the IDE devices after the reconfiguration you did.

If not, you will want to do that first to ensure that the motherboard recognizes all the IDE devices, and can then report them properly to the operating system at boot up.

If you need assistance with your bios setup, and detecting IDE devices, look to your motherboard manual or post questions about it in this thread.

[kurtgalloway]

Does your bios detect both Drives ?

You might have to go into the bios and tell it to detect the drives there may be an entry on the secondry slave channel that says not installed which would need changing to AUTO.

Not sure if you have already done this.

Just read the last message should really read all the replies before posting


[This message has been edited by kurtgalloway (edited 08-29-2001).]

[AzKidd69]

I got that nifty little yellow exclamtion mark before myself.. In my case it was caused by the master on sec IDE had DMA enabled which forced the slave on sec IDE to be enabled and my slave wouldn't allow DMA.. You can fix this by booting with the master on sec installed and go into control panel and look in the properties for the DR-rw and disable the DMA on your burner... It does make the burner run slow tho.Can't do fast burns... I had the same exact symptoms u did.. BIOS was reporting properly but windows was try to enable DMA on the CD-rom which could not support DMA.. BTW DMA stands for Direct Memory Access in case u were wondering.

~~Dan~~

Bad spellers of the world UNTIE!

[mattjenna]

Well still no love here.

I've been busy so left it alone for a while here's where I'm at.

Have the HD as Primary IDE Master

Have CDW as Secondary master.

Have unplugged CDROM.

All works OK-that is I can burn off the HD-BUT no CDROM running.

So I take of DMA from the CDW and plug the CDROM in as the Secondary slave.

BIOS detects both CDW and CDROM-Win98 does its usual start up noises etc and active light on both units flash on and off and then Win98 stalls in start up-right towards the end,

Then the following error message comes up on a black screen "Windows protection error. You need to restart your computer."

So I unplug the IDE lead from the CDROM and start up-all's good BUT of course no CDROM and so can't burn off CDROM to CDW.

PLEASE-any more assistance ideas?????

Thanks.

Regards.

Matt

[mattjenna]

bump

[statiatech]

Check to see if the CDROMs jumper is set as a single drive now not master.
Sorry if this has already been suggested and done but I am about asleep here trying to help :o

:)

[mattjenna]

Yep the CDROM was set to slave on the jumper-if that's the jumper you were thinking about?