sno13
08-15-2001, 10:05 AM
As taken from http://www.win2000mag.com/Articles/Index.cfm?ArticleID=16453
Apply Yourself
Public folders make a good platform for developing applications too. You can replicate the folders and write code that uses Collaboration Data Objects (CDO) to create, manipulate, or modify items in the folders; therefore, public folders are a natural way to store items such as trouble tickets and Help desk requests. (Microsoft offers several online sample applications, including a sample Help desk management application that you can easily customize.)
Anyone know where I can check out this sample Helpdesk management application that they are talking about?
Bill
Apply Yourself
Public folders make a good platform for developing applications too. You can replicate the folders and write code that uses Collaboration Data Objects (CDO) to create, manipulate, or modify items in the folders; therefore, public folders are a natural way to store items such as trouble tickets and Help desk requests. (Microsoft offers several online sample applications, including a sample Help desk management application that you can easily customize.)
Anyone know where I can check out this sample Helpdesk management application that they are talking about?
Bill