Urgent help needed!

[Flash]

I just ran Windows Update for 2K which is on my D: partition. It said it had a few things to update including a device driver for my display adapter.
fter running, it said that the display adapter had failed to be installed properly but the other had worked fine.
I rebooted as told but then I get a blue screen telling me there is a problem with a device.
I can get all the text if required but the jist of this is, I can't get into 2K, all the options in the F8 menu lead to the same blue screen, safe-mode included.

What can I do?

Is a repaired installation my only option and what will I lose if I do this?

TIA

Mark

[Flash]

Ok, this is the error message:

STOP: c000026c {Unable to Load Device Driver}
\SystemRoot\System32\Drivers\Amps2prt.sys device driver could not be loaded
Error Status was 0xc0000221

Then the rest is standard suggestions.

Does this help?

Thanks again

Mark

[captpete]

When you press F8, try using the Last Good Configuration choice. This should boot using the backup system file that last worked, which would not have the offending driver since it was prior to your recent install.

If this fails, try using your Emergency Recovery Disk (hopefully you made one) to get to the Console where you can delete the offending file.

Or go into BIOS and have your computer boot from the CD by making it first. Then put your W2k in the CD and reboot.

[captpete]

PS.
I don't know what you would lose if you had to do a full repair or re-install.

[Flash]

I have treid the last known good configuration with the same result.

I can get to the emergency console but I don't really know what I should do when I get there, should I delete the file?

I have tried repairing all the system files but that doesn't help either.

Oh dear!

[Yoda]

Try booting in the recovery console.
Type "Help" and you will see all the options you have.
I can't remember which one and can't try it now, but there is a command to disable drivers.
Try this and see if you can boot in the GUI after that.

Good luck

[Flash]

Indeed, the file in question is related to my mouse, I discovered this when I booted into 98 and looked at the properties of the file in question.

I deleted the file and I could boot into 2K but without a pointer.

I uninstalled and reinstalled the mouse drivers and the problem came back.

So at the moment I have 2K that has no advanced mouse features.

Why would this suddenly happen though? I even repaired the installation but the problem now exists everytime I try to install my mouse program.

If I unplug the mouse, what difference will it make if it is the driver that is causing the problem?

Thanks for the help.

Mark