PostCode
08-23-2001, 05:04 PM
A little while ago I posted a response here about PhoenixNet and the email I sent to them. The email I sent is as follows:
To whom it may concern:
I am writing to you requesting information on the PhoenixNet product. As I'm sure you know, there is a growing crowd of people who are against your product and feel that it is an invasion of their privacy. I am also assuming you know about the various public debates growing around your product.
Could you please verify to me your intentions of your product? In particular, I would like to know if you have in fact dropped all development of the PhoenixNet product. What about those currently using this product? What about any future development of it? Although the PhoenixNet home page states that you are no longer offering services, it does not tell us what you plan on doing with the existing technology. Also, several other pages have listings of companies using the product and supporting it. Please elaborate on this for me.
The people at Phoenix have been gracious enough to send me a response...if that's what one would call it:
Thank you for your interest in the privacy aspects of PhoenixNet. Recently,
we posted a general explanation about PhoenixNet and how it works on our web
site at: http://www.phoenix.com/pnet/index.html. We did this because we
received some questions about PhoenixNet that were based on a
misunderstanding of the system. We believe our posting will satisfy the
relatively few user concerns we have received.
In addition, we provided specific answers about PhoenixNet to questions
posed by The Register. The answers in the article should be helpful to an
understanding of PhoenixNet and our privacy policy. The Register's
PhoenixNet article can be found at: http://www.theregister.co.uk/content/4/20486.html.
We believe the above information sources will answer your questions.
Sincerely,
Webmaster
Phoenix Technologies Ltd.
So instead of answering my questions, I got a run around. In particular, I asked three questions of concern:
In particular, I would like to know if you have in fact dropped all development of the PhoenixNet product. What about those currently using this product? What about any future development of it?
But these were not answered in their email. Makes me really wonder what they plan on doing with this product. Are they simply putting it on the back burner and let things die down? ugh. Regardless, the links he/she directed me to were of no relavance to the questions asked. So, no, your email did not answer my questions like you thought it would. Maybe the webmaster at Phoenix thinks we don't care?
[This message has been edited by PostCode (edited 08-23-2001).]
To whom it may concern:
I am writing to you requesting information on the PhoenixNet product. As I'm sure you know, there is a growing crowd of people who are against your product and feel that it is an invasion of their privacy. I am also assuming you know about the various public debates growing around your product.
Could you please verify to me your intentions of your product? In particular, I would like to know if you have in fact dropped all development of the PhoenixNet product. What about those currently using this product? What about any future development of it? Although the PhoenixNet home page states that you are no longer offering services, it does not tell us what you plan on doing with the existing technology. Also, several other pages have listings of companies using the product and supporting it. Please elaborate on this for me.
The people at Phoenix have been gracious enough to send me a response...if that's what one would call it:
Thank you for your interest in the privacy aspects of PhoenixNet. Recently,
we posted a general explanation about PhoenixNet and how it works on our web
site at: http://www.phoenix.com/pnet/index.html. We did this because we
received some questions about PhoenixNet that were based on a
misunderstanding of the system. We believe our posting will satisfy the
relatively few user concerns we have received.
In addition, we provided specific answers about PhoenixNet to questions
posed by The Register. The answers in the article should be helpful to an
understanding of PhoenixNet and our privacy policy. The Register's
PhoenixNet article can be found at: http://www.theregister.co.uk/content/4/20486.html.
We believe the above information sources will answer your questions.
Sincerely,
Webmaster
Phoenix Technologies Ltd.
So instead of answering my questions, I got a run around. In particular, I asked three questions of concern:
In particular, I would like to know if you have in fact dropped all development of the PhoenixNet product. What about those currently using this product? What about any future development of it?
But these were not answered in their email. Makes me really wonder what they plan on doing with this product. Are they simply putting it on the back burner and let things die down? ugh. Regardless, the links he/she directed me to were of no relavance to the questions asked. So, no, your email did not answer my questions like you thought it would. Maybe the webmaster at Phoenix thinks we don't care?
[This message has been edited by PostCode (edited 08-23-2001).]