Errror Message During Boot Time

[kklim]

During boot time a message "A fatal exception OE has occurred 0028:C15AED95 in VXD VSAP132 (01) + 00049AF5.

From here, I cannot do anything with the PC.

Actually what's wrong with my PC, is there anything to do with the motherboard or the CMOS setting.

[S.D.Willie]

what o/s are you running??? have you recently added memory or changed any settings?? does this happen EVERY time you boot? doesnt sound like a cmos setting or motherboard problem. seems like a software or memory issue. have you done any updates(winblows updates) b4 this happened??? have you messed around in the registry??? just need some more info. maybe a corrupt hard drive. can you run some virus software from dos or off the cd?? maybe norton if you have it. just a few ideas...good luck..


SD

[Alaskan]

kklim
Can you boot into safe mode? If so uninstall your video card drivers & then let windows load plain vanila vga, reboot. It should come up with only 16 or 256 colors but you can take it from here. vxd=virtual device driver, any or all. checkum one at a time

[kklim]

Hi, Willie & Alaskan,
Thanks for the suggestions. Well, anyway, I think it has something to do with the with the downloading of some new software from the net and there is a conflict with one of the existing software. It really has nothing to do with motherboard or the cmos setting.

TQ again.

[BFlurie]

The Vsap.vxd is described as "Value Added Service Provider" virtual machine. It's almost certainly some program you just installed. Try uninstalling it from safe mode if possible.