pjkovie
01-25-2001, 08:03 PM
I recently bought a new system with an ASUS A7V MoBo. After installing the ASUS Probe system monitoring software that came with the unit, I began to receive alarms about the -12 volts being beyond the 10% default threshold. Actually I have never seen the specified voltage in the -12 volt range. It always seems to be at a minimum of -13.07 and have seen it go as low as -13.85. This happens with the slightest taxing on the system, just "exploring" the hard drive contents or spinning up the dvd.
I have spoken to the retailer that I bought the system from, and he's not able to steer me in any proper direction. All he could tell me is that he warrants the hardware for one year. I have also sent an e-mail to ASUS tech support, but have not gotten any response.
My question is what could be causing this extreme condition and is it something that I should be concerned about. I want to add supplemental hardware, but I am being a little cautious until I know more about this condition.
I have spoken to the retailer that I bought the system from, and he's not able to steer me in any proper direction. All he could tell me is that he warrants the hardware for one year. I have also sent an e-mail to ASUS tech support, but have not gotten any response.
My question is what could be causing this extreme condition and is it something that I should be concerned about. I want to add supplemental hardware, but I am being a little cautious until I know more about this condition.