For you 2-modems in one box experts . . .

[Brangwen]

Man, am I steamed. I have a 333MHz OC'd 343MHz Celery with Win98se OS. I began with a 36.6 modem, removed same and replaced it with a 56k modem. Not a huge project. I use the modem (56k) to surf and send faxes. Then I got the bright idea of re-installing the 36.6 to use as an answering machine modem. Yes, 2 modems on one mobo. Pretty easy, aye? The modems are ISA slot modems with jumpers. So I think they are likely hard modems. Here's what happened: I dumped all my Com Ports from Device Manager, then shut down the computer. I installed the 36.6 modem. I plugged one dedicated phone line (x) into to the 56k, and another dedicated phoneline (y) into the 36.6. Booted up the machine and neither modem worked. I used the diagnostics provided with Win98 and was told the modems were not hooked up, or not hooked up properly. The modems were recognized and were listed in Device Manager, but neither worked. I removed the 36.6 and re-sat the 56k and the 56k worked again, through Com Port 4. I reinstallled the 36.6 and the com port on the 56k changed to com port 2! And neither worked again. I then disabled com port 1 (as the 56k had problems with a conflict in that port when first installed though no sign of conflict this time). Understand that NO conflicts appeared in Device Manager. After disabling com 1, both modems changed to com 1! Mind blowing. AND I wasx able to dial my phone in the livingroom with both modems using phone dialer. But on that phone's caller ID, both modems were shown to have dialed from phoneline x! Although each modem had its own line (different number), both modems dialed from the phoneline hooked to the first modem installed! Unreal. Then I yanked the 36.6 and changed the jumpers for a different comport and interrupt. No go. I have no idea what the deal is. The two modem (ISA) slots abutt one another, but using the same phone line was unexpected. Can you say USB modem? Anyone have any ideas? I would appreciate them (or it) very much. And the com ports kept changing. Anyone ever use a com port 5? Then all com ports would all disappear when I made the jumper adjustments on the 36.6. Fortunately the 56k still works, but my computer is spread all over my den! Help!

Thanks.

Brangwen

[Vincent22]

Brangwen

If you have a spare serial port try an external modem. The resource is already asigned to the port and to tell you the truth I like mine better. Just a thought.

Sincerely

Vincent

[Mntsnow]

Well I am currently using 2 modems (Diamond Supra Expresses) with great luck. It seems to me that you are either configuring the modems improperly OR their chipsets are not compatable with each other OR for some reason the system resources are not getting allocated correctly (IRQ's and Addresses)

I personally would suggest using your internal 56K isa and then picking up another of the same brand (internal) or any brand of external.

Mntsnow

[Brangwen]

Why would an external modem work? Is this a certainty? ("Ha!") I am not certain I understand the "magic" in that, i.e., using an external modem. Anyone?

Thanks!

Brangwen



[This message has been edited by Brangwen (edited 01-13-2000).]

[Mntsnow]

The reason why an external would work is because you stated before that your SERIAL (com1 and com2)ports were working with your 56k internal modem. (all external modems are "hard modems" thus they will only use the ASSIGNED system resources instead of trying to "find" available resources. did I make that clear as mud? LOL

ps. I also responded to your email with the above info http://www.sysopt.com/forum/smile.gif

Mntsnow