error code 19

[btoolan]

my computer cdrom drive and recordable drive are both showing a code 19 in the device manager. i tried uninstalling them both and reinstalling them, didnt work. i restored my winnt directory from my backup, didnt work. i have windows 2000 professional and when i but up both drives do not show.

[awforrest]

From the MS Knowledge Base:
Your registry might be corrupted. (Code 19)

Solution button: None

Cause:

This error message occurs when a device has more than one service defined, if
there is a problem opening the Service key, or if you cannot locate the driver
name from the Service key.

Troubleshooting:

Try removing and reinstalling the device. This action may not resolve the
problem, especially if the registry is corrupted. To resolve this error message,
restore the registry from a known good backup.

Hope that helps.

[This message has been edited by awforrest (edited 08-06-2001).]