"port already open" message when trying to detect modem

[shocksyde]

i'm trying to put a modem in my other computer and after i install it, it always says "port already open" or something like that. it says this when i try to run diagnostics to make sure it's workin.

when i try to connect to the internet it says the modem isn't there.

shock

[lsone]

Most likely an irq conflict or try changing the port.

[RayH]

If you're using a modem with Rockwell chips, try making sure the modem is autodetected by Windows. Sometimes that means, shutting down, putting in a different slot, and rebooting.

[djurom]

I have a Rockwell based chip and sometimes I get that message. Last week I tried IRQ shuffling but no result.I moved my modem to another slot & everything is fine. So it might be a good idea.

[Steve R Jones]

Troubleshooting Modem Problems in Windows 9x

http://support.microsoft.com/support/kb/articles/Q190/5/54.ASP?LN=EN-US&SD=gn&FR=0

[shocksyde]

thanks, got the prob fixed....now i gotta worry about my weird mouse problems.

shock

[Beemers]

Why don't you post your fix so that we all can benefit from your experience? Thanks.

Cheers!