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Click to See Complete Forum and Search --> : Office97 won't run - mso97.dll problem


blunij
06-20-2000, 11:44 AM
I can't run any of my Office 97 products. I suddenly could not open any
of them and would get a message stating unable to find mso97.dll file. I
then updated to sr2b which added this file. Now I get an illegal
operation in Winword below:
WINWORD caused an invalid page fault in
module MSO97.DLL at 0257:306ccab4.
Registers:
EAX=0062f9cc CS=0257 EIP=306ccab4 EFLGS=00010213
EBX=00000001 SS=025f ESP=0062f88c EBP=0062fb00
ECX=c1769100 DS=025f ESI=00000001 FS=58d7
EDX=bffc9490 ES=025f EDI=81769488 GS=0000
Bytes at CS:EIP:
0b af 14 30 35 f9 1b 30 00 00 00 00 00 00 00 00
Stack dump:
306c1aa2 300015e4 81769488 00000001 0062fb00 00000001 00000042 bff740bf
00000409 00000001 00099a6d ffffffff 7fce22b0 ffffffff 0062fbb4 895658f7

Please help? I have searched the Microsoft database to no avail. Also
have scanned with updated Norton Antivirus 2000, no viruses!

Ironforge
06-21-2000, 07:30 PM
Have you tried reinstalling office97?