1TB shows only 32mb

[trouble]

Installed a 1tb WD caviar black the other day.
Upon reboot bios and w7 reported the drive to be only 32mb.

Scoured the net and tried a heap of different recovery progs all with no luck.

Ended up booting using ubuntu which correctly recognised the drive.

Bios along with windows then showed drive as 1tb so life is good again.Problem now is that upon second and subsequent boots windows and bios again are incorrectly reporting drive size as 32mb.How can this be rectified?

Any help greatly appreciated else this PC might end up thrown out of a 2 story window :mad:

W7 64bit
Giga GA M55 plus SG3 rev 1

[Midknyte]

Did you check if the compatibility jumper is on or not?

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1337&p_created=1112379341&p_sid=d5oFoW*h&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTAmcF9wcm9kcz0yMDMmcF9jYXRzPTE4MyZwX3B 2PTEuMjAzJnBfY3Y9MS4xODMmcF9zZWFyY2hfdHlwZT1hbnN3Z XJzLnNlYXJjaF9mbmwmcF9wYWdlPTE*&p_li=&p_topview=1

[trouble]

Did you check if the compatibility jumper is on or not?

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1337&p_created=1112379341&p_sid=d5oFoW*h&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTAmcF9wcm9kcz0yMDMmcF9jYXRzPTE4MyZwX3B 2PTEuMjAzJnBfY3Y9MS4xODMmcF9zZWFyY2hfdHlwZT1hbnN3Z XJzLnNlYXJjaF9mbmwmcF9wYWdlPTE*&p_li=&p_topview=1

I was under the impression that sata drives needed no jumpers,but then again I'm pc illiterate.

If jumpering is necessary which setting do I use?

Bios is current F15 if that helps.

edit sorry I see OPT1

[trouble]

Jumpered pins 5+6 reset the drive using ubuntu once again,booted back into windows then formatted as NTFS.On reboot win saw the drive as 1tb.Shutdown then restarted and windows is showing it as 32mb once again and the file system as RAW.

CMOS battery on way out a possibilty?

[Train]

That is a possibility.

Bios updates do not reflect addressing anything like that.
http://www.gigabyte.us/Support/Motherboard/BIOS_Model.aspx?ProductID=2283

Try clearing the BIOS, sometimes that helps in cases like this.

[trouble]

That is a possibility.

Bios updates do not reflect addressing anything like that.
http://www.gigabyte.us/Support/Motherboard/BIOS_Model.aspx?ProductID=2283

Try clearing the BIOS, sometimes that helps in cases like this.

No joy,cleared cmos redid above steps.This is so frustrating!

[Steve R Jones]

Is the drive formatted FAT32 by any chance?

[trouble]

I have formatted the drive 3 times now as NTFS in windows after rebooting from ubuntu which then shows the drive correctly.After shutting the PC down and restarting the drive shows 32mb as RAW.When I format it as NTFS it still shows as 32mb.

Sandra reports the drive as fat16,the os drive ssd as ntfs as well as a 600gig external drive as ntfs so not sure whats going on there.

I'm starting to think it could be a driver issue as in ubuntu the drive is as it should be?

[Midknyte]

If the BIOS says it is only 32G, then there is something other than the OS messing with it. Can you exchange the drive? Sounds like there is a problem with the controller board.

[trouble]

Yes I can exchange it but there is a cost involved should the drive be working ok which I suspect it is as in ubuntu its all good.

Checking the bios after restarting from ubuntu the bios shows the drive correctly as does windows.I could be way off but this suggests to me that the bios,drivers,controller and OS
are all working correctly,at least at that point in time,which I can replicate each and everytime just by rebooting out of ubuntu.

It only reverts to showing 32mb and unformatted, after a full restart.Knowing all this would the problem lay in the bios given that it wont hold the correct info of the drive?

I've also swapped the drive onto different sata channels just in case a sata connection on the board was faulty.

Could the cmos battery be a suspect even though nothing else out of the ordinary is happening? Perhaps a dodgey sata cable?

Appreciate everyones help,thanks!

[Midknyte]

It only reverts to showing 32mb and unformatted
Is it MB or GB?

I don't see how the OS would make the bios see the drive as only 32MB or GB.

You can try a different SATA and power cable to see if that helps.

Did you try the drive in another system? That would eliminate the MB as a suspect.

[trouble]

showing mb

I don't see how the OS would do this either.What is confusing is that a Linux disk which presumably boots from the very same bios forces the bios to correctly id the drive though.

Will have to go purchase new cables.

Unfortunately no other system to try the drive on.

[Ol'Tunzafun]

Try a low level format with WD Data Lifeguard Diagnostics. That will give the drive a fresh start.
http://support.wdc.com/product/download.asp?groupid=613&lang=en

[Train]

Run the low level format twice. You bury the problem well that way.

Install Windows. Then when ready, install Linux.

Be sure to get the partitions right.

[trouble]

Try a low level format with WD Data Lifeguard Diagnostics. That will give the drive a fresh start.
http://support.wdc.com/product/download.asp?groupid=613&lang=en

Did that earlier no change afterwards.

Run the low level format twice. You bury the problem well that way.

Install Windows. Then when ready, install Linux.

Be sure to get the partitions right.

This drive is only a storage drive.Have the OS W7 on an ssd.

[Train]

And where is/was Linux installed?

[Ol'Tunzafun]

Can you toggle IDE mode in the BIOS?

[trouble]

Just ran linux directly from a disk.Have tried setting channels to ide mode with no luck also.

[Ol'Tunzafun]

It's really difficult to take it any further without being able to test the drive in another machine, but Google searches turn up any number of instances of this 32MB issue where the problem was resolved with an RMA. It seems to be peculiar to 1TB WD drives, which suggests to me that the problem is not with your motherboard.

[CrazyCrusher]

Seems strange you have 32mb showing, and formatting in FAT32 limit is 32GB (I think) not being rude but are you sure your formatted correctly?

How old is the motherboards in the PC. The BIOS may not recognize the large capacity drives. Google the motherboards, or system specs if a major manufacturer and see if you can determine the max drive capacity supported. If they support 1TB try this http://blog.atola.com/restoring-factory-hard-drive-capacity/

[trouble]

Seems strange you have 32mb showing, and formatting in FAT32 limit is 32GB (I think) not being rude but are you sure your formatted correctly?

How old is the motherboards in the PC. The BIOS may not recognize the large capacity drives. Google the motherboards, or system specs if a major manufacturer and see if you can determine the max drive capacity supported. If they support 1TB try this http://blog.atola.com/restoring-factory-hard-drive-capacity/

Formatted in NTFS for sure and certain.Even if done in FAT32 its 32mb not GB anyway.

The board is a few years old now,GA M55plus which can see another 600G drive I have installed along with a 1TB usb drive.

Have tried using everything I can get my hands on including the prog you just listed with no joy.

I just cant get my head around the fact that when booting directly from a linux
disk the drive gets seen in the bios and in linux just fine.Then rebooting into windows (without a complete shutdown first)it also gets seen correctly.

It's just when the PC is shutdown completely and then restarted the drive reverts back to 32mb both in the bios and the os.