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Click to See Complete Forum and Search --> : Philips DVD+RW DVD8631 Drive is stuck


angeejay48/
05-20-2008, 04:22 AM
Philips DVD+RW DVD8631 Drive is stuck. I have a Dell Dimension 3000 and I went to the Dell site to upgrade the driver which I did. OS is XP. Is there anything I can do to make the DVD burner eject besides hit the eject button????...

Midknyte
05-20-2008, 05:00 AM
there should be a hole in the front of the drive. push a straightened paperclip in the hole.

Sterling_Aug
05-20-2008, 09:21 AM
I always try to carry an emergency CD extraction and ejection tool with me at all times.

"Paperclip Man" to the rescue.

angeejay48/
05-20-2008, 11:14 AM
THANKS AGAIN - Midknyght and also Streling_Aug.....It worked. I was using a push pin which was not long enough......You guys are Great!

angeejay48/
05-20-2008, 11:21 AM
Oooops I got it to Open Up but......It won't read the disk or automatically go back inside it's cage. Does that mean the Drive has DIED....

Train
05-20-2008, 01:31 PM
May have, then again you may have a mess up in the regs or drivers.

Go into device manager, using Safe mode and remove all instances of the dvd install, reboot and windows should install the correct drivers.
Test it out.

Midknyte
05-20-2008, 03:01 PM
sounds like a bad drive. I'd start shopping for a new one.